Home Mortgage Closing Assistant

POSTED ON 11/18/2020 CLOSED ON 11/20/2020
Citizens Bank Hired Organization Address Glen Allen, VA Remote Full Time

Job Posting for Home Mortgage Closing Assistant at Citizens Bank


The Home Mortgage Closing Assistant will be responsible for:
  • Contact with Closing Agent to schedule settlement and send out Settlement Agent Worksheet
  • Responsible for preparing and reviewing documents for all Mortgage loan types.
  • Closing preparation for loans.
  • Create new loan checklists.
  • Board new loans on Empower.Net.
  • Quality control of loan documentation for funding purposes.
  • Communicate with applicants, clients, staff and third parties (attorney, closing agents, vendors) to answer questions and resolve issues regarding prelimary CD.
  • Create mortgage loan documentation on Empower.Net.
  • Prepare daily funding reports.
  • Prepare Closing packages for a variety of mortgage loan types.


  • 1 - 2 years credit card, mortgage, and security loan processing experience
  • Skills and Competencies:
  • Working knowledge of mortgage loan documentation
  • Strong knowledge of lending compliance regulations (Reg. Z, RESPA, Truth in Lending, Reg. B, HMDA)
  • Knowledge of business desktop applications (i.e.: Microsoft Word, Excel, PowerPoint, Access & Project, Windows, Visio, etc.)
  • Knowledge of proper English usage, grammar, spelling, vocabulary and of generally accepted office practices, procedures and equipment
  • Knowledge of compliance in a banking environment
  • Excellent verbal and written communication skills
  • Accurate with numbers and attention to details
  • Ability to work independently or with minimal supervision
  • Ability to maintain confidentiality
  • Ability to perform mathematical calculations (or analysis)
  • Ability to organize and prioritize workflow and to coordinate the work of others
  • Ability to maintain updated knowledge of procedures, products and activities of assigned area
  • Ability to accurately proofread documents
  • Ability to perform multiple tasks in a fast-paced, team environment
  • Working knowledge of loan and revolving credit documentation

Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday

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Salary.com Estimation for Home Mortgage Closing Assistant
$36,750 to $47,660

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