What are the responsibilities and job description for the Shift Leader position at City Barbeque, LLC?
Text "QueTime" @ 614-583-0999 to set up an interview
Come join City Barbeque in serving and creating happiness with America’s best BBQ, while living by 4 core values:
- Safety First
- Treat others with integrity, fairness and respect
- Deliver quality without sacrifice
- Produce profit and cash flow for long-term value
Job Summary: Shift Managers can perform and train all duties of joint teammates. They are responsible for shift supervision of teammates in successful day-to-day shift operations. They ensure great service and product quality for guests, they lead the team by example and are a role model of the standards and behaviors consistent with our values and culture.
We’re looking for individuals who:
- Have customer service experience in a retail or restaurant environment- 1 year required
- Act with integrity and honesty
- Exercise situational leadership successfully
- Resolve conflict professionally
- Demonstrate effective oral communication skills
- Collaborate with others well
- Effectively build teams
- Lead with positivity and appreciation
Summary of Key Responsibilities:
- Maintain regular and consistent attendance and punctuality
- Deliver backyard hospitality service to all guests by anticipating needs and overall store flow
- Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe
- Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team
- Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations
- Assist with new teammate training by positively reinforcing successful performance
- Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals
- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performance
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City Barbeque participates in E-verify. To learn more, please visit: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
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