Captain - Island Services

City Experiences is seeking a Captain for our Puerto Rico Ferry operation in Ceiba.

About You

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About The Opportunity

Captain directs the ferry’s activities and operates the vessel safely and efficiently while supervising onboard

employees. This position serves as the primary contact onboard the vessel with the USCG concerning compliance with

laws and regulations. The Captain will administer training and drills aboard the vessel, and this position ensures a high level

of customer service is provided.

Essential Duties & Responsibilities

• Direct the ferry’s activities and ensure passengers’ safety and security while vessel is underway.
• Operate vessel at economic engine speeds, per established policies.
• Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations.
• Train and provide feedback for evaluation of the performance of marine crew.
• Act as operation representative and provide information concerning ferry operations to the public, community groups, Coast Guard and other appropriate governmental agencies.
• Ensure all inspections by the USCG meet the standard
• Ensure vessel(s) maintain a COI inspection ready condition at all times.
• Ensure vessel(s) are kept in appropriate satisfactory condition and maintenance work is done unobtrusively while guests are onboard.
• Maintain and enhance our benchmark status with all inspecting agencies.
• Ensure compliance with all applicable local, state and federal safety and environmental regulations to include station bill assignments.
• Provide required training as needed for working with and proper disposal of hazardous waste.
• Review contents of Vessel Operations Guide and Pass down Log.
• Maintain radio watch and monitor VHF channels
• Guarantee a physically safe and environmentally sound working environment – proper tools, training, facilities and materials for all crew members; conduct weekly emergency drills.
• Ensure that the safety of our guests and crew members is maximized through careful and vigorous definition, administration and enforcement of safety policies and guidelines. Coordinate emergency response.
• Develop strong relationships with appropriate crew members and represent the Company at meetings and other functions as requested.
• Participate in meetings, training, drills and safety audits as required by USCG & company policy.
• Ensure vessel is secure and prior to departure from evening shift.
• Assure quality workmanship and performance by crew members.
• Ensure employees are properly uniformed, demonstrate appropriate attitudes, are technically competent in their area of responsibility, that all crew members are providing their best efforts, and that we have identified and are using their skills to the company’s best advantage.
• Ensure compliance with all applicable local, state, and federal safety and environmental regulations.
• Ensure vessel is in an inspection-ready condition at all times.
  
  
  

Minimum Qualifications

• U.S.C.G. license endorsed as Master of Motor Vessels of at least 100 gross tons
• Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain
• Valid First Aid/CPR Certification, and/or ability to obtain and maintain
• Excellent verbal and written communications skills
• Ability to effectively interact with the passengers, guests, and fellow employees.
• Ability to work in fast-paced, quickly-changing environment
• Ability to use independent judgment and discretion to develop and execute innovative solutions to crew management and morale issues
• Demonstrated ability to bring increased value to task through efficiencies and cost-control
• Bilingual in English and Spanish preferred
• 3 years’ experience in the passenger vessel industry demonstrating the ability to handle growing levels of responsibility
• Excellent career record in marine industry.
  
  
  

Salary Range $29 per hour

Hornblower Group is a multi-brand, global entertainment and cruise business, delivering epic events and adventures around the world with aspirations to become a global leader in Experiences and Transportation. Today, the Hornblower Group portfolio of offerings services over 17M visitors annually across several entertainment categories including: dining cruises, sightseeing, ferries, and overnight cruises.

Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, Hornblower participates in the E-Verify program in certain locations.

Pursuant to the San Francisco Fair Chance Ordinance and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.