Senior RHVAC Technical Analyst (Remote)

Why should you work for City? Because City is a global leader in facilities management for starters. Also, because we have a generous benefits package that includes 28 days of PTO along with a 401(k) match with immediate vesting.   We don’t just hire anyone at City; we’re looking for loyal team members with personal grit, a deep sense of responsibility, a thirst for constant learning and growth with a willingness to always lend a helping hand.     When you join City, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! The Senior RHVAC Technical Analyst is responsible for the dialing into Walmart Building Management System and capturing, analyzing, reporting, prioritizing, and creating jobs based on the health of the refrigeration and HVAC assets as determined by the Technical Analyst. This may be expanded to include other systems such as lighting systems in the future. RESPONSIBILITIES Monitor and manage new refrigeration alerts, responding promptly and positively Prioritizing alerts and job allocation Ensure the accuracy of data input and the completion of relevant fields throughout each incident. Advise of any repair and maintenance issues that are likely to affect the store by using the output from the triage process. Provide remote support to field technicians to speed up fault diagnosis to mitigate the impact of equipment failures. Identify faults by maintaining the remote monitoring infrastructure, systems and controls. Attend training courses to ensure compliance with technical developments. Assist with remote programming Complete other tasks as directed. Undertake and complete all relevant administrative duties in designated timeframe. Ability to analyze data Demonstrated attention to detail and accuracy Maintain a high standard of delivery on all work and meet deadlines Ability to work non-standard schedule (3 days on, 3 days off; 12-hour shifts from 7am-7pm, or 7pm-7am). QUALIFICATIONS & EXPERIENCE Minimum Qualifications High School Diploma or equivalent required 3 year of experience in commercial field refrigeration Proficient in Microsoft Office roficient knowledge of refrigeration controllers and operation: Danfoss 255 & 880 / Novar / Emerson E2 / Altech Is growth important to you? Great! Us too!  Not only has our company grown, but our team members are growing professionally and personally. Founded in 1985 in Glasgow, Scotland, we are the largest privately held facilities management company in the world. We expanded to the US in 2016 and already covering over 2,700 grocery and convenience stores across 23 states with over 1,700 team members. Whether through our best in class City training center in Jacksonville, Florida, over 1,200 e-learning classes, Leadership Development Program, Level Up Program for technicians or assistance gaining trade licenses – City cares passionately about the people we hire and ensures that growth is always on the horizon. Wondering if your values align with ours?  If you put customers first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in! So, if you’re ready to get started, we’re ready for you. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to. City provides a full suite of integrated facilities management, building and engineering, sustainability and data-driven solutions to some of the top retailers and grocers across the nation. Firmly rooted in transparency, trust and collaboration for nearly 40 years, we work side-by-side with partners and team members who share our same values and determination for making a difference in our communities.