Park Services and Facilities Supervisor
Job Posting for Park Services and Facilities Supervisor at City Museum
Park Services Supervisor
Department: Park Services (Facilities, Grounds and Parking)
Employment type: Full-time, Hourly
Work Schedule: varied hours including weekends, evenings, and holidays.
Reports to: Operations Manager and Director
Summary: this position manages the Facilities and Parking departments, their performance and attendance as well as the continued upkeep of the guest facing operating facilities.
Essential Duties and Responsibilities:
- Assign staff to daily positions, establish floor rotations/schedules for daily staff.
- Arrive earlier than general staff; open and unlock museum daily.
- Friendly approach to customer service by greeting each guest they encounter.
- Maintain knowledge of and consistently enforce the rules and regulations of the museum (including attraction requirements such as height restrictions, weight restrictions, proper riding position, etc.)
- Assist customers in safely riding attractions.
- Communicate with management and other employees, including use of two-way radios.
- Maintain a clean and safe work environment for customers and other employees.
- Provide superior guest service to all customers in a polite and expedient manner.
- Assist customers with all questions regarding City Museum including facility layout and amenities.
- Perform zone walk through and ensure zones are maintained and clean to museum standards.
- Do or delegate daily checklists, floor assignments and ancillary tasks or projects as provided by department supervisor *this would take place in beginning of shift check-in meeting.
- Direct shift (breaks, lunches, walkie comms, etc.) throughout the day.
- Assist with training of new hires, answer questions.
- Communicate well with all team members to ensure efficiency of tasks and assignments.
- Assist with inventory deliveries.
- Keep (or delegate) stock list for end-of-shift restocking.
- Know and be able to implement closing procedures.
- Ensure all full trash bins have been emptied out and removed from the building within the last 30 minutes of operations.
- Check off final restroom assignments within the last 60 minutes of operations.
- Lock the main laundry room, ensuring all keys/walkies/carts are returned.
- *Ensure no food/drink/personal bags left in closets throughout the day
- Be attentive at all times.
- Follow all museum policies and procedures.
- Work floor(s) as needed.
- Other duties as assigned.
General Staff tasks and responsibilities
- Regularly clean and clear tables, chairs, walkways, windows, floors, restrooms, and walls
- Maintain the appearance of the facilities and grounds.
- Trash collection and disposal
- Special clean-up situations should be expected when working with the general public.
- Properly use all safety equipment
- Maintain a clean and safe work environment for customers and other employees.
- Provide superior guest service to all customers in a polite and expedient manner.
- Assist customers with all questions regarding City Museum including facility layout and amenities.
- Follow all park policies and procedures.
- Other duties as assigned.
Qualifications:
- Experience in sanitation, janitorial or housekeeping preferred.
- Applicants must be 18 years of age or older.
- Ability to provide guidance and supervision to all staff members.
- Ability to communicate effectively with the public, customers, and staff members.
- Be aware, attentive, and work well with others.
- Energy and enthusiasm for long days
- Ability to work in extreme weather conditions while taking precautions, including hydration and sun-protection.
- Must be able to work: days, evenings, weekends and holidays to meet business needs.
- Approachable and outgoing
Physical Requirements:
- Must be able to sit, stand or walk for extended periods of time.
- Must be able to lift, carry, move, and/or position items weighing up to or in excess of 45 pounds.
- Ability to climb stairs.
Salary.com Estimation for Park Services and Facilities Supervisor in St. Louis, MO
$65,066 to $87,276
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Job openings at City Museum
City Museum
St. Louis, MO
Full Time
City Museum
St. Louis, MO
Full Time
City Museum
St. Louis, MO
Full Time
City Museum
St. Louis, MO
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