What are the responsibilities and job description for the Associate UX Designer position at City National Bank?
USER EXPERIENCE ASSOCIATE DESIGNER
WHAT IS THE OPPORTUNITY?
The Associate User Experience (UX) Designer with Exactuals collaborates cross-functionally to solve complex problems and devise elegant, powerful solutions for web sites and web apps. This role requires critical thinking and performs all UX tasks for a digital project/product team, including initial research and analysis, wireframing and prototyping, usability testing, and UX QA of builds. The UX Designer helps teams deliver solutions that give the business and end users as much value as possible, within technical, timeline, budgetary, and regulatory constraints.
WHAT WILL YOU DO?
- Work with others to analyze and interpret business requirements that often include complex workflows and financial data.
- Perform UX discovery with guidance, including helping select the most impactful activities and artifacts to complete, and asking incisive questions that make the most of limited time with stakeholders, users, or Subject Matter Experts.
- Create artifacts at appropriate levels of fidelity that help clarify business and user needs as well as current and future user flows (e.g., personas, scenarios, flow diagrams).
- Develop and document information architecture, screen concepts, functionality, and interaction design (e.g., sitemaps, screen sketches, wireframes, prototypes).
- Research and apply best practices, reuse existing patterns, and work within a visual style guide – except when it’s not the best way to meet the current business and user needs. In that case, collaborate to help create smart, new solutions and patterns.
- Professionally present UX concepts, recommendations, and deliverables, advocate for the optimal user experience, and facilitate feedback sessions.
- Plan and report on usability tests with guidance.
- Collaborate closely and effectively with other functional roles, such as product managers, business analysts, business systems analysts, engineers, and quality assurance/engineering teammates.
- Support development and QA teammates during grooming, building, and testing, to answer questions, ensure the vision stays intact, and perform UX QA.
- Juggle multiple priorities in a fast-paced environment, and meet tight deadlines.
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor's Degree or equivalent
- Minimum internship experience working in a user experience design function
- Minimum 6 months wireframing and/or prototyping
Skills and Knowledge
- Clear and accurate verbal, written, and visual communication
- Strong analytic and problem-solving skills, attention to detail, and self-motivation
- Ability to work effectively as part of cross-functional teams, including distributed/virtual teams
- Fundamental understanding of common UX methodologies, and a growing “UX toolbox”
- Ability to accept and resolve critique and direction gracefully
- Comfortable in a corporate environment
- To be considered for this position you must meet at least these basic qualifications
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
In order to be hired and work at City National Bank, you must be fully vaccinated against COVID-19.
In order to be hired and work at City National Bank, you must be fully vaccinated against COVID-19.
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