Strategic Initiatives Program Manager - Process Re-engineering

• Document and maintain process and data flows.
• Partner with process owners and process managers to identify and drive process improvements in highly complex and risk areas to maximize efficiency, quality and customer experience.
• Derive solutions from an end-to-end perspective, often extending to upstream and downstream businesses and applications.
• Review, analyze and make recommendations to the design and implementation of operational activities.
• Identify required data elements, and create source-to-target mappings
• Develop data quality metrics/ standards that identify gaps and ensure compliance with standards across the enterprise.
• Solicit, understand, and document the business requirements, processes and workflows.
• Lead the creation of requirements documents and serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality.
• Manage projects and work product through a matrix managed environment

Must-Have*

• Bachelor's Degree,  Finance, Business Administration or Technology preferred
• 5 years of experience in Financial Services or Banking industries

Skills and Knowledge

• 3-5 years of experience managing projects
• Expert of working in an agile environment creating user stories and closely working with technical team members to clarify and articulate requirements
• At least 5 years of experience in Business Analysis Skills – Requirements analysis, Elicitation, Agile Methodologies
• At least 5 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
• At least 5 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• Analytical and Communication skills
• Planning and Co-ordination skills, engage with stakeholders – risk management, compliance for their inputs and approval for the updates to the processes
• Self-starter with an entrepreneurial spirit and an ability to bring clear direction in the face of uncertainty / ambiguity
• Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
• Proficiency with MS Excel and PowerPoint
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
• Diverse problem solving experience