Golf Operations Superintendent

Anaheim, CA Full Time
POSTED ON 3/6/2024

The City of Anaheim Community Services Department seeks a successful Golf professional who is creative, proactive and knowledgeable of the golf industry to provide responsible professional level administrative and technical support in the operations of the City's golf courses. The Golf Operations Superintendent will provide responsible professional level administrative and technical support in the operations of City golf courses; supervise the activities of contractor(s), responsible for golf operations in collaboration with the Golf Manager, food and beverage services, golf course maintenance and capital improvements; and provide professional staff assistance to the Golf Manager. The City owns two beautiful golf courses that offer a complete range of clubhouse facilities and amenities, Anaheim Hills Golf Course and Dad Miller Golf Course.

The ideal candidate will possess five (5) years of increasingly responsible experience in golf course operations management and two (2) years of administrative and supervisory responsibility supplemented by college level course work or specialized training in business administration, turf management, public administration, hospitality or a related field.

The mission of the Community Services Department is to enrich individuals, families, and the community through the provision of services, facilities, and programs which improve the quality of life in Anaheim. 

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

 

  • Supervise the operational and service activities of the Golf Division; oversee the golf course management contract(s).
  • Participate in the development and implementation of goals, objectives, policies, and priorities for assigned areas of responsibility; recommend and implement policies and procedures.
  • Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
  • Coordinate and manage the development and implementation of marketing and public relation programs including website design, social media, database management, and advertising opportunities.
  • Manage the pricing models for both golf courses; assist in the development of membership and public players programs; oversee the merchandise selection and develop instruction programs.
  • Manage the operations and programming of the food & beverage services, including bar services, snack bars, restaurants, banquets and special events at City golf courses. 
  • Monitor revenues in golf operations and food & beverage services; monitor contractor’s monthly financial statements.
  • Participate in the negotiation and administration of contracts for improvement projects for all areas of the facilities; prepare Requests for Proposals and bid specifications; conduct pre-bid walk through with potential bidders to review sites and specifications; conduct post award orientation with contractors; request amendments and/or contract renewals; provide technical assistance and information to contract service providers; maintain contract files.
  • Perform and document regular inspections at the City’s golf facilities to ensure contract standards and specifications are being met; meet with contractor to identify and resolve problems; monitor all contractor’s employees, work activities and projects, review and evaluate work products, and ensure completion.
  • Conduct regular meetings with contractor(s) and City representatives.
  • Develop an agronomic plan that includes the use of the latest technologies and formulations available that will improve the golf courses.
  • Verify monthly maintenance plans, reports, fertilizer, and pesticide use reports from the contractor are accurate.
  • Develop and supervise golf course improvement master plan; develop scope of work for master plan; create detailed list for short and long-term improvement projects.
  • Monitor and ensure a safe working environment; ensure the uniform application and enforcement of established safety regulations; identify safety-training needs; and investigate accidents.
  • Serve as Safety Manager for the Golf Division.
  • Assist in the development and administration of operational budgets; forecast additional funding needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; recommend adjustments as necessary.
  • Provide staff assistance to the Golf Manager; participate on a variety of committees; conduct research; evaluate and interpret data for use in contractual, financial, or operational analysis; draft reports, memoranda, and correspondence; present reports as necessary.
  • Attend and participate in professional group meetings; maintain awareness of new trends and developments in the fields related to area of responsibility; incorporate new developments as appropriate into programs.
  • Act as the Golf Manager in his or her absence.
  • Perform related duties as required.

Experience and Education: Five years of increasingly responsible golf course management experience, including two years of administrative and supervisory experience, supplemented by college level course work or specialized training in business administration, turf management, public administration, hospitality or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
  

Knowledge of: Operational characteristics, services, and activities of all programs at a full-service 18-hole golf facility; organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs; modern and complex principles and practices of program development and administration; modern golf course maintenance and management theory, methods, principles, and practices and their application to Golf Division services and activities; materials, methods, equipment, and sub-contracted services used in golf course reconstruction, maintenance, and repair activities; modern marketing principles; food & beverage operations; principles of contract negotiation, preparation, analysis, and administration; modern customer service principles and techniques; principles and methods of finance administration including accounting, revenue forecasting, and auditing; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
  

Ability to: Participate in the management of comprehensive golf facilities; assist in overseeing, directing, and coordinating the work of assigned staff, as well as all golf contractors’ employees; participate in the development and administration of goals, objectives, and procedures for providing effective and efficient golf course operations and food & beverage operations; assist in estimating materials, supplies, and equipment needed to maintain golf courses; assist in preparing and administering large and complex budgets; assist in preparing clear and concise administrative and financial .reports; assist in researching, analyzing, and evaluating new service delivery methods, procedures, and techniques; assist in evaluating customer service provided by all golf course staff; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.


License/Certification Required: Possession of an appropriate, valid driver's license. Class A member of the Professional Golf Association (PGA) or Class A Golf Course Superintendent Certificate is highly desirable.


Physical Conditions: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

IMPORTANT APPLICATION INFORMATION AND INSTRUCTION
 
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, March 20, 2024 at 5:00PM. 
 
Applicants are encouraged to apply early as this recruitment may close at any time without notice. Applicants that apply after the first review are not guaranteed to be considered for this recruitment 
 
The selection process may include, but is not limited to, a skills assessment and oral interview.
    

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
 
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.  
 
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
 
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
 
Equal Opportunity Employer

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