Business Manager II- General (Business Services)

Business Manager II- General (Business Services)

This position expires on 8/29/22

General Description and Classification Standards

Responsible overseeing the operation of several areas of administrative services for the Business Services department. Duties include but are not limited to:

• Assists the department by performing tasks in the areas of employee support and payroll
• Produces reports and dashboards summarizing data and providing commentary or observations based on through analysis
• Represents the unit by attending meetings, training sessions and programs that require participation from the unit, acting as liaison
• Interacts with the multiple divisions as a resource

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Directs and reviews the work of staff and provides support in overall functions. Participates and provides direction and supervision
• Liaison between Human Resources and business units to assist with on-boarding/off-boarding
• Delegates and assigns responsibilities to supervisors and managers when necessary
• Plans, assigns, and coordinates staff work activities
• Identifies staff skill levels and encourages staff development through training
• Analyzes the department for future staffing needs and makes recommendations.
• Manages record keeping and documentation
• Establishes work methods, timetables, performance standards, etc.

• Ensures payroll is processed with speed and accuracy and that it accurately reflects City specific pay policies
• Oversees the audits and reconciliation of pay records

• Coordinates third party payroll system implementations and upgrades
• Interprets pay policies and stays current with changes in payroll laws
• Verifies compliance with federal and state payroll requirements
• Documents payroll processes and procedures
• Creates operating plans, forecasts, and reporting systems

• Develops organizational structure and selects, develops, and manages staff and manages the day-to-day operations
• Establishes internal processes, interprets, and applies organizational policies

Leadership Expectations

Typically has management and/or skills development responsibilities. Routinely provides work group leadership, guidance, and/or training to less experienced staff.

Knowledge, Skills & Abilities

• Knowledge of principles and processes for providing customer and personal service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction; adaptability to change
• Composes and prepares routine and complex correspondence, reports principles and methods including marketing and other documents
• Knowledge of concepts, processes, and tools of payroll accounting
• Knowledge of relationship of professional disciplines among related organizations and functions

Skills

• Strong managerial discipline
• Time management of self and others; using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Listening and communicating exceptionally to effectively convey information verbally, and in writing
• Analytical thinking with demonstrated talent for identifying, improving, and streamlining complex work processes
• Ability to work independently and be proactive in developing and improving the administrative functions
• Schedule activities, meetings and/or events; routinely gather, and collate data
• Analyze data utilizing a variety of complex processes
• Develop and maintain positive working relationships and provide clear and concise direction
• Excellent customer service

Supervision Received

• Reports to the Airport Assistant Director, Business Services
• Works under very general supervision; may work independently with responsibility for an assigned function or program

Qualifications

Minimum Qualifications

• Bachelor’s degree in business, public administration, finance, accounting, or related field
• 5 years of leadership, management or aviation experience is required

Preferred Education & Experience

• Master’s degree in business, public administration, finance, human resources, accounting or related field
• 5-8 years of professional experience in administration and budgeting

Licensures and Certifications

Candidate will be expected to have licensure or professional certifications appropriate to the position if necessary.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.