Do you enjoy customer service and finding answers to all sorts of questions?
Join the Bedford Library's Adult Services team! This position is responsible for researching and answering customer questions, referring customers to trusted resources, offering computer assistance, providing reader's advisory, as well as handling circulation duties. To be successful in this position, you must be friendly, tech savvy, empathetic, and a problem-solver.
***This is a part-time, 18-hr per week position requiring two evening shifts per week (Monday, Wednesday, or Thursday), and every Saturday.***
SUMMARY
Provides customer service to library patrons in person, over the phone, and online. Assists with duties associated with the circulation of materials, processing, and shelving.
ESSENTIAL DUTIES AND RESPONSIBILITIES
ASSIGNED DUTIES for Adult Services:
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS - To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma / GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or City staff.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages; apply concepts of basic algebra and geometry in practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
SPECIALIZED KSA'S
Demonstrated skills in the use of personal computers, printers, scanners, and other office and related equipment. Must possess a working knowledge of basic office machines. Must acquire a working knowledge of library classification systems, i.e., Dewey decimal classification, in order to shelve and find materials. Ability to shelve and process a high volume of materials on a daily basis. Possess a working knowledge of data entry. Must possess advanced skills in effective communication with staff and a diverse community.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk, hear, stand, and walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to climb, balance, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly push and pull up to 25 pounds with assistance and occasionally lift 25 pounds waist-high with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate.
Click the checkbox next to the jobs that you are interested in.
Click the checkbox next to the jobs that you are interested in.
Carpentry Skill
Facility Maintenance & Coordination Skill
Administrative Assistant PT - Library
City of Arlington, Arlington, TX
City of Burleson, TX, Burleson, TX