Maintenance Worker - Utility Metering

SUMMARY

Under direct supervision completes daily work orders related to Water Utility Billing and Customer Services including reading water meters both electronically and manually, service activation and termination, water meter maintenance, and customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Receive written work orders or verbal instructions from Utility Crew Chief.
2. Read and record utility meter readings both manually and with electronic equipment.
3. Turn on/turn off water service for Utility Billing division. Operate service connection valves using hand tools.
4. Inspect meters and prepare work orders for any abnormalities or issues.
5. Perform routine and preventative maintenance on meters and associated equipment.
6. Utilize hand tools, power tools, and specialized equipment to perform meter reading tasks.
7. Respond to emergency calls; investigate customer complaints related to pressure/flow, leaks, high consumption, taste and odor, and other complaints.
8. Prepare and assign work orders for leak investigations and system repairs.
9. Perform daily checks of materials, equipment, supplies, vehicles, and tools as instructed.
10. Assist Water Quality crews with routine flushing and hydrant maintenance.
11. Assist Water Utility crews in the operation, maintenance, and repair of water utility systems.
12. Assists Public Works divisions as needed, including standby and emergency call back.
13. Perform other assignments and handle special projects as required.
14. Utilize standard office equipment, such as copiers and computers.
15. Adhere to all City and department safety rules and procedures.
16. Regular and timely attendance is required as well as the ability to get along with others in a professional and cordial manner.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION and/or EXPERIENCE

High school diploma/GED. Some related experience and/or training preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Texas Driver’s License.
• Ability to obtain a Texas B Commercial Driver's License within one (1) year of hire.
• Ability to obtain a Work Zone Traffic Control certification within one (1) year of hire.

 LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

SPECIALIZED KSA’S

Working knowledge of street, water, wastewater and drainage maintenance procedures and equipment operating practices.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to stand, walk, sit, and climb or balance. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and vibration. The employee is frequently exposed to outside weather conditions. The employee may be exposed to work in areas where there is vehicular traffic nearby. The employee is occasionally exposed to high, precarious places; extreme heat; and risk of electrical shock. The employee regularly works in confined spaces and in trenches. The noise level in the work environment is usually very loud.