Salary: $21.2969/hour (Step 1) without CDL License, $22.3691/hour (Step 2) with CDL License or after completion of training. Salary reflects Step 1 and Step 2 of a 7-step pay scale.
Job Summary:
The Transit Operator position is directly involved in providing transit services to the citizens of Billings. Under general supervision, this position safely and efficiently operates a transit system vehicle over designated routes and for special events according to schedule or manifest; provides prompt and courteous customer service including attending to transit related passenger needs; provides information to the public; collects and verifies fares; and communicates regularly via two-way radio with other employees and management.
Scope of Responsibility:
Incumbents will be familiar with department or functional operations and able to work with minimal assistance and considerable initiative. Working under limited supervision, incumbents must make decisions considering objectives within established procedures as well as use analysis of data to solve problems within defined work principles. Work product has a noticeable impact on departmental operations and moderate impact on the organization. Incumbents may provide work direction or training to new employees.
Transit Operations
Passenger/Customer Service/Public Relations
Perform other duties as assigned.
Required Qualifications & Skills:
Preferred Qualifications & Skills:
Work is primarily in the operation of a passenger bus or transit vehicle. Intermittent physical effort involving lifting of 60 pounds or less is required. Work frequently includes sitting for long periods of time with occasional standing, walking, pushing, pulling, bending, kneeling, crouching, stooping, squatting, and crawling. Alignment of a passenger and their wheelchair or other mobility device into a position for use of lift equipment, ramps, and restraints also occurs occasionally. Driving is required on a regular basis and includes the required ability to learn routes, geography of the city and area, street names, and landmarks. Work requires moderate attention to detail or deadlines, including the ability to read a schedule and map as well as operate a mobile data terminal between 45% and 70% of the time. Exposure to multiple disagreeable elements none of which are greater than moderate intensity between 15% and 45% of the time including, but not limited to, cold, heat, odors, outdoors, and vibration. All transit operators are subject to random drug and alcohol testing as required by the Federal Transit Administration and the City of Billings.
Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.
Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise. The City retains the discretion to add duties or change the duties of this position at any time.
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