Animal Compliance Officer

• Conducts regular patrols throughout city parks and surrounding foothills in various weather conditions to enforce city and state laws regarding animal control. Using a high degree of customer service, tactfully explains responsible animal ownership, laws, and ordinances to the public to gain compliance and educates violators on the impact of non-compliance. Responds to complaints, interacts with pet owners on both routine and repetitive non-compliance issues, and handles a wide range of emotional responses from impacted customers. Issues verbal warnings for the majority of violators. Exercises independent judgment and appropriate discretion in determining whether to issue written notices of violations or citations. Under specific conditions, issues citations for violations at certain sites based on department direction. Confines stray dogs in a humane manner and coordinates with shelters for impound.
• Generates and maintains accurate documentation, records of dog owners, conversations, photographs, actions taken and other evidence. Researches and reviews all relevant background information in support of enforcement actions. Produces case files, work records, forms, and reports. Prepares detailed investigative summaries for presentation in court. Coordinates with prosecuting attorneys and witnesses for court testimony. Attends hearings and testifies in jury or court trials. 
• Provides information on laws and regulations governing the treatment, licensing, care and control of animals to the public. Educates the public about animal issues and responsible pet ownership. Promotes a humane and caring attitude towards animals. Addresses groups and organizations on animal control-related public safety and health issues. 
• Issues warnings and citations for violations of parking rules. Initiates request to tow scofflaw vehicles. Observes, assesses and reports a wide variety of hazardous conditions, suspicious vehicles and traffic issues. Assists police officers at accident scenes and with other police matters. Trains new employees in Code Compliance and Community Resources. 
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%

• municipal organizations and code enforcement; laws of search and seizure due process
• the impact of code enforcement actions; responsible animal ownership; methods used in the safe, effective, and humane handling and restraint of a variety of animals, including those that are sick, injured, aggressive, and/or difficult to control
• methods and techniques of documentation.
  
  Ability to 
• enforce animal control and licensing ordinances to assure the safety and health of citizens and animals in the City
• work all shifts, including early mornings, late evenings, weekends and holidays
•  interpret and apply codes, laws and regulations, policies and procedures of animal impound
• understand and maintain health and safety regulations
• capture, care and handle domestic animals
• remain calm and composed when confronted by angry citizens
• deal tactfully, courteously, and firmly with the public
• work independently with little direction
• the patrol area of responsibility on foot, on a bicycle, and/or with a motor vehicle during adverse weather conditions
• display an attitude of cooperation and work harmoniously with all levels of City employees and the public
• communicate effectively in the English language at a level necessary for efficient job performance
• complete assignments in a timely fashion
• understand and comply with all rules, policies, and regulations
• maintain prompt and regular attendance
• perform all essential and marginal functions as assigned by an authorized employee, supervisor, and/or manager with or without a reasonable accommodation.
  
  Individuals must be capable of operating vehicles and/or bicycles safely, possess a valid driver’s license, and have an acceptable driving record.
  
  Preferred Knowledge, Experience, And Training
  Two years of code enforcement, licensing, or planning and zoning experience or similar peace officer or law enforcement capacity. Possession of certification from the National Animal Control Association is strongly desired.
  
  Licensing And Other Requirements
  

           Valid driver's license.