What are the responsibilities and job description for the AR Specialist I position at City of Boise?
Summary Statement
AR Specialist I processes accounts receivable for customers. Assists with billing customers based on contracts, services rendered, or fees, applies cash receipts to appropriate revenue, handles cash, makes bank deposits, and reconciles point of sale (POS) transactions. This position works under immediate/direct supervision.
Essential Functions
Required Knowledge, Experience, And Training
High school diploma or equivalent and some experience in accounts receivable processing, or coursework in accounting, finance, or a related field.
Knowledge Of
Associate’s or Bachelor’s degree in finance, accounting, or related field or two years of experience in accounts receivable processing.
Governmental accounting experience.
Experience transacting admissions or sales in a high-volume POS with tendering of cash, gift cards, and credit cards.
Experience with cash handling, bank deposits and bank reconciliation for cash and credit cards.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision. Employees will sit. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions.
AR Specialist I processes accounts receivable for customers. Assists with billing customers based on contracts, services rendered, or fees, applies cash receipts to appropriate revenue, handles cash, makes bank deposits, and reconciles point of sale (POS) transactions. This position works under immediate/direct supervision.
Essential Functions
- Works with the AR contracts coordinator and revenue manager to understand complex contracts, memorandums of understanding, or resolutions, for details affecting receivables. Assists in accounts receivable functions including setting up new customers, preparing calculations for billing, generating invoices in the receivable system, mailing invoices to customers, running aging reports and tracking receivable balances for timeliness, and following up on past due amounts as needed. Supports requisite management review.
- Supports compliance with the city's applicable policies and regulations as it relates to assigned transactions. Prepares cash receipts or conducts cash audits for transactions processed at the point of sale and miscellaneous deposit transactions, determines account coding, and identifies overages and shortages. Coordinates with Treasury and/or Accounting divisions to match deposits and credit card transactions in compliance with established accounting standards. Assists with research using payment processor software to investigate credit card settlement issues and problem resolution. Fields chargeback disputes, furnish receipts, and strives to collect reimbursement for chargebacks. Applies various types of payments in the software system. Makes bank and or check deposits. Performs collection efforts on past due balances in compliance with city collections standards.
- Performs financial support by researching accounts, reconciling, correcting accrual and journal entries, and tracking donations or other special payments. Fields inquiries from both external and internal customers using multiple, various software, tools, and techniques.
- Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Required Knowledge, Experience, And Training
High school diploma or equivalent and some experience in accounts receivable processing, or coursework in accounting, finance, or a related field.
Knowledge Of
- accounting principles and practices
- computerized accounting systems and software.
- apply accounting principles to resolve problems
- use spreadsheet software at an intermediate level
- accurately perform complex mathematical calculations
- use accounting software; prepare reports; establish priorities and organize workload
- research and analyze data; establish methods, procedures, and internal controls to maintain accounts receivable
- complete tasks under time constraints and strict deadlines
- maintain accurate and detailed accounting records
- reconcile complex, high-volume accounts
- exercise good judgment; interpret and follow city code, policies, regulations, and procedures
- recommend solutions and correct problems
- communicate effectively in the English Language at a level necessary for efficient job performance
- perform all essential and marginal functions as assigned by an authorized employee, supervisor, and/or manager with or without a reasonable accommodation.
Associate’s or Bachelor’s degree in finance, accounting, or related field or two years of experience in accounts receivable processing.
Governmental accounting experience.
Experience transacting admissions or sales in a high-volume POS with tendering of cash, gift cards, and credit cards.
Experience with cash handling, bank deposits and bank reconciliation for cash and credit cards.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision. Employees will sit. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions.
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