Dispatcher (Provisional)(DPW Water)

JOB
An incumbent to this position dispatches motor vehicles and crews for the performance of street cleaning and collection work, water line maintenance work or delivery and/or pick-up of furniture, fixtures and machinery. This work involves the responsibility for rapid and efficient dispatch of motor equipment, personnel and material, including tow trucks for Parking Enforcement Officers. Supervision is general, making necessary the exercise of independent judgment in emergencies. The incumbent dispatches Truck Drivers, Laborers, Water Service Workers, repair crews, skilled and semi-skilled and other personnel assigned. Immediate supervision is received from a Chief Dispatcher, Supervisor, Superintendent or a designee.

EXAMPLE OF DUTIES
Assigns routes and dispatches vehicles and crews in the performance of various city services including but not limited to the collection of refuse, trash and/or garbage, repairing of streets, water line maintenance and repair work, snow removal, general maintenance and repair work, parking enforcement, etc.;-assigns Truck Drivers and/or Laborers in the delivery or pick-up of furniture, fixtures, machinery, etc.;-may supervise and direct the unloading, uncrating, setting-up and/or assembling of furniture, fixtures and machinery;-may schedule work orders for daily assignment to mechanics, trades workers and laborers;Operates telephone switchboard and two-way radio and dispatches repair crews and Water Service Workers on complaints regarding service leaks, breaks and other emergencies;Dispatches drivers and equipment on emergency calls and calls in extra crews as needed;Receives calls and deals directly with the general public regarding complaints, service and/or general information;Maintains record/log of employees and vehicles dispatched and the reason thereof;-prepares work sheet assigning trucks, Truck Drivers, and Laborers for various routes;- maintains time records and submits periodic reports;Performs miscellaneous clerical duties as assigned involving preparation of shop orders and daily work reports, billing work performed to include labor and material costs, maintaining records and files and may prepare payrolls;May be required to operate a computer terminal to input and retrieve information;Performs related duties as required.

SUPPLEMENTAL INFORMATION
Good knowledge of the geography of the City;Ability to operate a telephone switchboard and two-way radio system;Ability to assign vehicles and work crews on routine and emergency calls;Ability to maintain and file records concerning dispatching calls;Ability to lay out work and secure the cooperation of others;Ability to follow oral and written directions;Ability to operate a computer terminal to input and retrieve information;Clerical aptitude; Clear speech;Ability to make arithmetic computations;Physical condition commensurate with the duties of the position.