Librarian - Technology Services

About Carlsbad
The City of Carlsbad is ideally situated in north San Diego County where a great climate, beautiful beaches, lagoons and abundant open space combine with world class resorts, well planned neighborhoods, a diverse business sector and a charming village atmosphere to create the ideal California experience. Carlsbad's 115,000 residents enjoy a healthy, outdoor lifestyle, appreciate high quality community services and an excellent quality of life.  Carlsbad is known for its strong financial health, with a AAA credit rating, and solid cash reserves.
 
About the Library: 
The Library & Cultural Arts Department of the City of Carlsbad provides educational, informational, and cultural services for the community, and contributes to a high quality of life by supporting lifelong learning, the pursuit of knowledge, and an environment conducive to community gathering. The Library & Cultural Arts Department operates three public facilities: the Carlsbad City Library on Dove Lane, the Georgina Cole Library, and the Library Learning Center. The department also includes the Cultural Arts division which presents public art throughout the community. The Carlsbad City Library is also home to the Ruby G. Schulman Auditorium, George and Patricia Gowland Meeting Room, and the Cannon Art Gallery which support a variety of visual and performing arts programs, arts education, and cultural arts services.
 
About the Position:

The Library is currently seeking a motivated, forward thinking, user-experience focused Librarian with experience and passion in technology services to be an integral part of the Adult & Teen Services division. This position will guide and support a wide variety of services including computer labs, wireless capabilities, streaming, downloadable and database offerings, as well as providing technology training and first-rate reference and outreach services to the community.
 
The ideal candidate will thrive with ongoing change, take initiative and be a constant self-educator. This technology-savvy professional will have excellent interpersonal and communication skills; an outstanding work ethic, project management experience, and sense of teamwork; and the acumen to assess and adopt new technology services and help others to do the same. They will also be able to receive, internalize and grow from feedback, understand confidentiality, assume positive intent and react to stressful situations in a professional manner. This individual should enjoy and feel comfortable developing and maintaining relationships with patrons, department-wide staff and community partners.

In addition to the above characteristics, the ideal candidate will:

• Assist with technology implementations, procedures, and workflows to ensure successful deployment and adoption of existing and new technologies
• Promote and train library staff and the public on new technologies
• Assist in management of the library website, databases, and other technology innovative resources 
• Communicate regularly with City IT and library vendors to analyze and troubleshoot library hardware and software

SAVE THE DATE:

The panel interview process for this position is tentatively scheduled for the week of Oct 24, 2022.

The following are examples of the types of job duties that may be found in Library Professional roles:
 
 Patron Services
 

• Provide excellent customer service through active listening, empathy and respect
• Respond to information requests that are in person, over the phone, via chat, or other virtual media to answer questions, locate information, and train the public in using the library's resources
• Recommend and locate library materials appropriate to library users' needs
• Provides in-depth instruction in the use of various print, electronic and online resources  
• Analyze community needs, develop project proposals for library services and present to management; implement and manage special projects
• Performs outreach services to community organizations and educational institutions to increase awareness of library resources and materials 
• Develop and deliver training and education workshops and classes, for library and city related needs
• Promote libraries, library services and library programs

Professional Duties

• Manage collection development duties; develop guidelines and criteria; perform selection, removal and replacement of materials
• Keeps current on adult and teen library trends by reading and/or reviewing data, statistical information, and professional materials, and by participating in professional associations and conferences to identify emerging community issues
• Takes a leadership role in mentoring staff in current library skills, systems and practices
• Recruit, select, schedule, and train hourly employees and volunteers
• Supervise the work of hourly staff engaged in providing various library services
• Lead and participate on committees, teams and projects
• Identify and resolve difficult interactions involving members of the public by interpreting, explaining, and enforcing Library rules, policies and procedures; may contact law enforcement or other emergency services during critical events or safety issues
• Acts as person-in-charge on evenings and weekends
• Perform other duties as assigned

• A Masters of Library Science or a Masters of Library and Information Systems from an American Library Association Accredited library school. 
• Two years of library work experience is preferred to qualify for the Librarian level.  

PHYSICAL REQUIREMENTS:

• Need to be able to operate equipment, including, but not limited to, some that may require rapid adjustments such as computer keyboards and terminals, printers and photocopiers.
• Must be able to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid keyboard use.
• Need to be able to perform frequent downward or upward flexion or turning of the neck, fine finger dexterity and grasp to manipulate the keyboard, telephone, writing instruments, papers, books, manuals and reports.
• Job entails standing, bending, stooping, climbing, reaching at and above shoulders and twisting at the waist.
• On a frequent basis, the incumbent must be able to squat or kneel.
• Must be able to safely carry up to 40 pounds.
• Must be able to safely pull and push up to 60 pounds.
• This position may require exposure to the outdoors.