Human Resources Generalist - Training

Position Summary

Essential Job Functions

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Conducts needs assessment in conjunction with management staff to identify interdepartmental training requirements and priorities.
• Develops basic training programs for City employees, including courses such as supervision and management, legal compliance, performance evaluation, workplace conduct, computer skills and soft skills.
• Assists directors in selecting and providing specialized skill development, knowledge transfer or remedial training as specific needs are identified.
• Formulates curriculum outline and training methodology best suited to specific learning situations; selects or develops appropriate teaching aids; documents all training practices and processes and prepares training manuals.
• Conducts training programs, or coordinates training offered via web or contracted vendors.
• Evaluates effectiveness of training using performance-based criteria; solicits employee feedback on training; makes adjustments as necessary.
• Develops and maintains library of training materials.
• Maintains interdepartmental training records and prepares periodic activity and status reports.
• Works with the Director to select training vendors and develop vendor contracts for approval; coordinates and evaluates services of training vendors.
• Assists in development of Human Resources budget, and in other department budgets as they pertain to employment and training costs.
• Maintains comprehensive and current knowledge and awareness of applicable laws and regulations and maintains awareness of new trends and advances in the profession.
• Coordinates or assists with other Human Resources projects and activities.
• Performs other related duties as required.

Knowledge, Skills & Abilities

• Knowledge of federal and state employment regulations, language, principles and practices.
• Ability to promote the City of Carmel as an employer of choice.
• Ability to compile, coordinate, prioritize, classify, edit and present data.
• Ability to utilize a variety of reference, descriptive and advisory data and information.
• Ability to coordinate work activities with other individuals and departments, and to apply principles of persuasion and influence over others in a leadership capacity.
• Ability to manage or coordinate multiple tasks or activities simultaneously.
• Ability to set priorities and to meet deadlines.
• Ability to exercise discretion in identifying and selecting from alternative courses of action.
• Ability to provide guidance, assistance and interpretation regarding the application of procedures and standards to specific situations.
• Ability to prepare and document lesson plans with identified learning objectives and effective methods of ensuring participant involvement.
• Ability to present curriculum in an adult learning environment, in a manner calculated to ensure an effective and lasting transfer of knowledge and skills.
• Ability to communicate effectively on an individual or group basis; includes ability to speak and write clearly and to interact with applicants, directors, employees and administrative personnel to exchange information and resolve problems.
• Ability to organize and carry out work assignments with minimal direct supervision.
• Ability to maintain confidentiality of employee medical data and other personal information.
• Ability to perform addition, subtraction, multiplication and division, and to calculate percentages; ability to utilize basic statistical principles.
• Ability to operate a personal computer utilizing word processing, spreadsheet, database management, desktop publishing, presentation, internet and other software applications as may be necessary to perform essential job functions.
• Ability to operate a motor vehicle to conduct work activities.
• Ability to work some evenings and weekends to accommodate shift training activities.
• Ability to exert moderate physical effort, which may involve the lifting, carrying, pushing and pulling of objects and materials weighing 11-20 pounds.
• Ability to work at desk or keyboard for extended periods of time.
• Essential functions are regularly performed without exposure to adverse environmental conditions.

Qualifications Required to Perform Essential Job Functions

• Bachelor’s degree in Human Resources, Training, Adult Education, Organizational Development or related field preferred.
• Minimum five (5) years as a human resources generalist or workplace trainer, including at least three (3) years of developing and presenting training programs and one (1) year of project management, preferably in the public sector.
• Or any equivalent combination of education, training and experience that provides the requisite knowledge, skills and abilities for this position.
• Must possess and maintain a valid Indiana driver’s license.

The City of Carmel, Indiana, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities.