Revenue Manager

JOB
The City of Centennial, Colorado is an organization driven to quality products and outcomes while adhering to sound fiscal practices and efficient provision of services. We seek to attract and retain the best staff to assist us in this mission and, in return, foster a culture which supports all employees using their talents every day to do what they do best. A winner of seven consecutive Gallup Exceptional Workplace Awards (2017-2023), we are proud to embody the link between a highly engaged workforce and excellence in business outcomes. We are an innately collaborative culture dedicated to talents and focused on results. GENERAL STATEMENT OF JOBUnder limited supervision, of the Director of Finance, this position is responsible for the management of all City revenue sources, including sales/use tax administration and audit. This position establishes short and long-range priorities, goals and objectives, coordinates and ensures completion of complex projects related to revenue functions, prepares revenue budgets, performs trend analyses, recommends City policy related to revenue programs, oversees the selection, supervision, evaluation and discipline of revenue staff and performs additional duties as required. The position also performs, documents and advises on technical sales/use tax research. This position is responsible to maintain current knowledge of sales and use tax issues and coordinates, supervises and monitors assigned projects. Other key responsibilities include assisting the City’s department directors, staff, vendors, and the general public as requested. An essential element of this position is to provide leadership to staff, by evaluating the staff performance, assisting them with establishing meaningful goals and providing available resources to them to enable them to achieve the goals and be successful. In addition to the development of the staff within their positions is the ability to identify the areas where their performance is lacking and assist them in correcting these areas when possible and making recommendations to the Finance Director for corrections up to and including termination of their employment. This position will initially manage up to three (3) staff and oversee contracts for sales and use tax audits. This position plays a crucial role in the financial management of the City by assisting in the development, monitoring, and analysis of the City budget. This position involves working closely with various departments, elected officials, and other stakeholders to ensure that the budget aligns with the City's goals, priorities, and financial constraints. The position conducts research, prepares reports, and provides recommendations to support informed decision-making related to budgetary matters.

EXAMPLE OF DUTIES
ESSENTIAL DUTIESThe following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. The City of Centennial retains the right to modify or change the essential and additional functions of the job at any time. Revenue Program DutiesManages the City’s revenue program including the development and implementation of program strategies and policies for a variety of issues and programs that may impact internal and external service provision. Directs and coordinates the day-to-day activities for the city revenue functions. Play a lead role in the development and documentation of all revenue program accounting policies and procedures, including the review of sales tax collection and administration policies and procedures in coordination with staff and contractors.Establishes goals and objectives for the revenue program that are consistent with the goals of the department/organization through strategic planning and establishes quantifiable benchmarks for completion of tasks.Oversee the revenue collections for the City including, but not limited to, the sales and use tax administration program including sales/use tax delinquencies and sales/use tax audits. Monitor and manage the collection of property tax, franchise fees, and other revenue sources.Review and verify fund activities to ensure compliance with state and local laws, codes and regulations.Compile and analyze data and information; perform revenue related research, budget analysis, and financial planning. Review and monitor revenue account balances and reports, including analysis and the preparation of narrative reports (internal and external) explaining City financial information. This includes participation in, and oversight of, the preparation of financial and administrative reports and the analysis of financial reports and records to determine trends or irregularities and the overall reasonableness of revenue data. Research, document and communicate any findings. Document and communicate results of analysis and recommendations.Assists the Finance Director with analysis of new revenue sources including, but not limited to, Business and Occupations Tax, Accommodations Tax, General Use Tax, and the impact on Economic Development activities and Development Agreements.Oversee and administer the revenue collection program for the Centennial Urban Redevelopment Authority and the Incentive Agreements.Sales and Use Tax Program DutiesManages the City’s sales/use tax revenue program, which includes interpreting and applying the Sales and Use Tax Ordinance for the City. Manages the business licensing, sales/use tax compliance and audit functions. Formulates policies and procedures for the implementation of the applicable City ordinances, and once approved, implements them. Works with the Finance Director to ensure the integrity of the City’s Sales and Use Tax Ordinance, and to resolve disputes that arise from tax related issues.Act as technical sales/use tax resource for staff including researching and reporting on the City’s revenue sources. Maintains current knowledge of the City and state laws relating to sales/use tax. Assists the City’s legal counsel with tax-related issues.Testifies in formal hearings or in a court of law regarding procedures and exceptions in the performance of a taxpayer/tenant audit.Approves payment agreements for taxpayers, or initiates collection and enforcement procedures, as required.Maintains absolute confidentiality of qualified information provided to the City or gained from audits.Makes presentations and provides guidance and information to businesses and the public to educate and help them understand the City's tax requirements. Oversees the work of contractors providing sales/use tax collection, administration and auditing services. Lead the issuance of Requests for Proposals, negotiation and award of contracts and preparing comparative data for cost of providing the same services in-house.Maintains current knowledge about business activity in the City to assist with the establishment and implementation of compliance policies and procedures.Attend and participate in seminars, stay abreast of new trends and developments in sales tax and other City revenue sources. Assist with the formulation of work measures to maximize efficiency and provide cost savings.Management DutiesEvaluates and appropriately documents the performance of program staff in close coordination with the Director, including internal and contract staff.Plan, prioritize, assign, supervise and review the work of assigned staff; participate in the recruitment and selection of staff; coach and train staff as needed to successfully develop skills, identify areas that need correction and follow through with performance issues timely and effectively; provide or coordinate staff training; work with employees to correct deficiencies and actively participate in the success, accomplishments, and development of team members. Budget DutiesAssist in the development of schedules, formats, and procedures for budget preparation and control.Review and analyze departmental budget estimates and participates in the development of preliminary and final City budgets.Support assigned departments with routine budget development and planning functions, work directly with Directors and Managers to gain understanding of business needs.Attend and participate in Centennial Budget Committee meetings.Lead the development of the City Budget book on an annual basis.General DutiesEnsures that Generally Accepted Accounting Principles are used. Establishes good business practices including the segregation of duties for internal control purposes and uses good judgment in making decisions relating to customer service and employee issues.Prepare, review and verify a variety of reports, documents, and forms including monthly, quarterly and annual financial and/or statistical reports.Works effectively with other city employees and taxpayers.Works with Department Directors and various staff in providing excellent internal and external customer service as well as completion of tasks and projects needed.Evaluates and improves the delivery of service to the business community through outreach efforts.Demonstrates strong leadership and management skills in all interactions.Serves as ambassador of good will and the public interest by establishing and maintaining a healthy interactive customer service oriented relations with the business community, organizational staff, and the public.Keeps Director informed about the status of active issues that may arise regarding conflict and other pertinent material.Provide support to assist the Finance Director and other staff in the completion of their duties and responsibilities.Perform other duties as assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment connected to the position.KNOWLEDGE, SKILLS AND ABILITIESKnowledge of: Principles and practices of supervision, training and personnel management.Pertinent federal, state and local laws, codes and regulations, particularly those applicable to governmental accounting, sales and use tax collection, and grant accounting.Accounting theory, principles and practices and their application to a wide variety of accounting transactions and problems in a municipal government. Principles and practices of complex financial record keeping and reporting.Current social, political and economic trends and operating problems regarding governmental accounting and revenues. Advanced accounting principles and practices.Governmental accounting practices and procedures and the application of generally accepted accounting principles, practices and techniques to governmental accounting transactions. Skills in: Interpretation and application of sales and use tax ordinances.Analyzing and interpreting complex financial and statistical data.Assembling and preparing data for reports.Operating various types of office equipment including computers and adding machines.Application of principles and practices of financial record keeping and reporting.Demonstrated leadership abilities and the ability to manage projects and teams effectively.Communicating clearly and concisely, both orally and in writing.Demonstrated Ability to: Supervise, train, and evaluate assigned staff.Apply accounting and budgetary principles, relevant laws and regulations in the preparation, maintenance, and reporting of fiscal, accounting, and budgetary information, records and reports. Interpret and apply pertinent federal, state and local laws, codes and regulations.Proficiently use all standard and many advanced spreadsheet and financial software functions, including Microsoft Office and industry specific computer software.Prepare clear and concise reports and compile and analyze financial statements and reports.Establish and maintain complex records and files both in hard copy and electronically, and to prepare reports from such data.Understand and follow oral and written instructions, and to give detailed oral and written instructions to others.Exercise independent judgment and initiative in identifying required work assignments and appropriate methods to be utilized to accomplish the tasks identified.Exercise independent judgment and initiative in analyzing fiscal data and making recommendations regarding the operations of various City activities.Communicate effectively in writing, including the use of illustrative tables and charts to describe and explain data.Exercise tact and discretion in contact with governmental agencies and officials, and the general public.Effectively handling confidential sales tax and personnel information.Establish and maintain effective working relationships with other employees and the general public.Explain, develop and continually update and improve departmental policies, work procedures and methods or processes that improve department and/or staff efficiency.Organize work for timely completion.Adapt to changing priorities and work well under pressure.Perform other duties as assignedFunctional Supervision: Responsible for day-to-day supervision of the Sales and Use Tax Technicians including training relevant to duties, prioritizing of work, and ensuring adequate resources to meet expectations.

SUPPLEMENTAL INFORMATION
REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONSMust be able to perform the essential functions of this job, with or without accommodation. Physical DemandsThe person in this position must be able to remain in a stationary position 50% of the time; needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person in this position frequently communicates with Council members, staff, vendors, and residents; must be able to exchange accurate information in these situations. Must be able to identify Council members, staff, vendors, and residents, as applicable. Must be able to observe, assess, record, and interpret information. Work EnvironmentWork is performed primarily in an office setting with in-person and telephone contacts and may involve frequent interruptions. Work may require attendance at evening and/or weekend meetings. This position may be eligible for an alternate work schedule which may include hybrid work arrangements. Equipment Used/RequiredFrequently operates a computer and other office productivity machinery, such as a calculator, copy/fax machine, and computer printer.EXPECTATION OF ALL EMPLOYEESSupport the City’s mission and values. Mission – Driven to provide exceptional service to the Centennial community.Values – Collaborative, Intentional, Service Oriented, and InnovativeThe job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.