Job Posting for Office Specialist / Reception at City of Chesapeake

Position Information

Working Title of Vacant Position

Office Specialist / Reception

Job Type

Full Time

Posting Type

Public

Number of Vacancies

Department

CHES INT BEHAV HEALTHC

Division

CIBH MENTAL HLTH SVC

Requisition Number

2024202

Number of hours worked per week

Work Schedule

8a – 5p Monday – Friday

Work Site Location

Chesapeake, VA (840 Greenbrier Circle)

Position Driving Requirement

N - Never

Pay Grade

GE03

Pay Basis

Semi-Monthly

Advertised Salary

$35,136 – $46,546 depending upon qualifications.

Job Description

Come join the CIBH team. Duties will include:

Schedule appointments and add documentation to the electronic medical record system.
Knowledge of scheduling for MH/SA clinic and ability to run reports and make reminder/follow-up phone calls.
Ability to communicate effectively, use basic math skills and must have good organizational skills.
Ability to read and respond to scheduling requests received.
Enters data in the electronic health record and in mainframe, ability to generate reports.
Answer rollover calls and have ability to provide excellent customer service to diverse population.
Attend staff meetings and supervision as required.
Serve as backup support to other clerical team members.
Provide occasional coverage to switchboard and after-hours front desk areas.
Performs other related duties as assigned.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.
EXPERIENCE REQUIREMENT: | In addition to satisfying the vocational/education standards, this class requires a minimum of three years of full-time equivalent experience in administrative support.
SPECIAL CERTIFICATIONS AND LICENSES: Depending on departmental operational requirements, may require valid driver’s license and driving record in compliance with City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Experience with Electronic Medical Records, experience with customer service, ability to assist a diverse population.
Continuously, must be computer literate
Ability to assess situation/problem, gather information and process/manage as applicable
Have Basic Math Skills

Posting Detail Information

Job Open Date

04/23/2024

Job Close Date

05/07/2024

Open Continuous

Special Instructions to Applicants

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands

S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing

Rarely- Less than 1 hour per week.

Sitting

Continuously- 2/3 or more of the time.

Walking

Rarely- Less than 1 hour per week.

Lifting

Rarely- Less than 1 hour per week.

Lifting Amount

Exerting up to 10 lbs

Carrying

Rarely- Less than 1 hour per week.

Carrying Weight

Exerting up to 10 lbs

Pushing/Pulling

N = Never

Pushing/Pulling Weight

Exerting up to 10 lbs

Reaching

N = Never

Handling

N = Never

Fine Dexterity

Continuously- 2/3 or more of the time.

Kneeling

N = Never

Crouching

Never- Never occurs.

Crawling

Never- Never occurs.

Bending

Never- Never occurs.

Twisting

N = Never

Climbing

Never- Never occurs.

Balancing

Never- Never occurs.

Vision

Continuously- 2/3 or more of the time.

Hearing

Continuously- 2/3 or more of the time.

Talking

Continuously- 2/3 or more of the time.

Foot Controls

N = Never

Machines, Tools, Equipment and Work Aids Used

Multi-Line Phone system, office equipment, computer, copier, fax machine

Protective Equipment Required

None

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards

N = Never

Chemical Hazards

N = Never

Electrical Hazards

N = Never

Fire Hazards

N = Never

Explosives

N = Never

Communicable Diseases

S = Seasonally

Physical Danger or Abuse

S = Seasonally

Other

If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust

N = Never

Extreme Temperatures

N = Never

Noise and Vibration

N = Never

Fumes and Odors

N = Never

Wetness/Humidity

N = Never

Darkness or Poor Lighting

N = Never

Primary Work Location

Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures

Occasionally- Up to 1/3 of the time.

Emergency Situations

Rarely- Less than 1 hour per week.

Frequent Change of Tasks

Occasionally- Up to 1/3 of the time.

Irregular Work Schedule/Overtime

Rarely- Less than 1 hour per week.

Performing Multiple Tasks Simultaneously

Frequently- From 1/3 to 2/3 of the time.

Working Closely with Others as Part of a Team

Continuously- 2/3 or more of the time.

Tedious or Exacting Work

Continuously- 2/3 or more of the time.

Noisy/Distracting Environment

Occasionally- Up to 1/3 of the time.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

Supervisor and other clerical can assist if needed

Professional References

Please provide contact information for professional references.

Minimum Requests

Maximum Requests

Apply for this job

Receive alerts for other Office Specialist / Reception job openings

Salary.com Estimation for Office Specialist / Reception in Chesapeake, VA

$47,390 to $59,947

Office Specialist / Reception

Job Posting for Office Specialist / Reception at City of Chesapeake

ADA Checklist

Professional References

Sign up to receive alerts about other jobs that are on the Office Specialist / Reception career path.

Sign up to receive alerts about other jobs with skills like those required for the Office Specialist / Reception.

Job openings at City of Chesapeake

Not the job you're looking for? Here are some other Office Specialist / Reception jobs in the Chesapeake, VA area that may be a better fit.

We don't have any other Office Specialist / Reception jobs in the Chesapeake, VA area right now.