PROGRAM DIRECTOR

JOB ANNOUNCEMENT

Program Director

Department of Business Affairs and Consumer Protection

Number of Positions: 1

The position is primarily responsible for developing and implementing program objectives, standards, and processes for the Supplier Development and Engagement Team within the Small Business Advocacy Division of BACP. The position also responsible for supervising a professional staff of two employees, providing oversight and direction of the M/WBE Supplier Development Program and grantees, as well as overseeing the periodic RFP process for the program.

ESSENTIAL DUTIES

• Manages the strategic planning, policy development and implementation of a major departmental social or public service program
• Monitors the performance and ongoing development and training of Program staff and conducts performance evaluations of supervisory staff
• Develops the Program's work objectives, quality standards and performance measures, working with program supervisors to monitor productivity and adhere to established standards
• Directs the development and management of program contracts, budgets, grants, and administrative functions
• Serves as a liaison between other City departments, outside agencies and the general public and other City and agencies
• Represents the department in meetings and special task force initiatives to address various community and public service issues
• Manages and directs special projects and initiatives
• Acts as a liaison with various local, governmental, and community-based coalitions and agencies in an effort to enhance and promote departmental services and programs
• Oversees the development, duplication and marketing of materials used to promote social or public service programs
• Identifies and researches specific problems and areas of opportunities and concerns and makes recommendations necessary to ensure program and operational efficiency
• Responds to public inquiries and comments regarding program concerns and complaints
• May oversee staff responsible for the oversight of a social or public service initiative or program (e.g., setting program goals and priorities, delivery of program services, and monitoring of delegate agencies)

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Location: BACP-City Hall

Address: 121 N LaSalle St, Ste 805

Shift: Monday-Friday, 9:00am – 5:00pm

Salary: $81,552 (Non-negotiable)

THIS POSITION IS EXEMPT FROM THE CAREER SERVICE.

Qualifications:

Graduation from an accredited college or university with a Bachelor's Degree in the Social Services, Business or Public Administration, Public Health or a directly related field, plus five years of experience in the planning, implementation or administration of social service, public health or public service programs, of which two years is in a management/supervisory role related to the responsibilities of the position, or an equivalent combination of education, training and experience, provided that the minimum degree requirement is met.

Preference will be given to candidates possessing the following:

• Previous experience in managing grant programs for nonprofit business service organizations.
• Previous experience with Minority/Women-owned Business Enterprises (M/WBE) supplier development
• Previous grant program management experience
• Previous supervisory experience
• Ability to read, write and speak any language other than English

Residency Requirement: An employee must be an actual resident of the City of Chicago. Proof of residency will be required at the time of employment.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

Please note, all positions with the City of Chicago close promptly at 11:59pm C.D.T. Applications for this position will be accepted from March 13, 2023, until 11:59p.m. CDT on March 27, 2023. No exceptions will be made.

City of Chicago is an Equal Opportunity Employer

City of Chicago Department of Human Resources

Lori Lightfoot, Mayor Christopher Owen, Commissioner