MANAGEMENT ANALYST

This employee performs professional level work which involves a high degree of independent judgment and responsibility in the administration of the city. Responsibilities include maintaining liaison with various City departments and performing staff work which may involve administrative and operational analysis, budget preparation and administration, management or organizational studies, and other related administrative duties. Performs related duties as assigned.
 
The Department
The Office of Performance and Data Analytics is a small, fast-paced team charged with creating data solutions, process design & improvement, and performance management across all City departments. The office focuses on the following key initiatives:
 
Data Solutions – use data processing, data transformation and dashboard/report building to support data driven decisions across City departments and support effective performance management.
 
CincyInsights - an interactive open data dashboard portal, designed to make open data more user friendly and interactive for all users.
 
Open Data Portal - the City's web portal to which datasets are published daily (or more often, for some datasets).
 
Innovation Lab - designed to gather front-line personnel to address some of the City's most challenging operational and customer service issues.
 
Performance Management  - identification of key performance indicators to track through automated dashboards used for operational decision making.  Additionally, OPDA facilitates annual agreements between the City Manager and Departments establishing objectives and measures to evaluate performance.
 
Your Role
This position will be part of our Data Solutions team. The role will provide the technical expertise needed to support the City’s Performance Management program through the design and maintenance of automated dashboards ranging from an executive level snapshot to daily operations. In addition to developing dashboards, this role will assist the performance management team in identifying Department data needs and creating solutions for improved data capture and use.

Learn quickly. Demonstrably able to learn and quickly master the data supporting various department operations and create meaningful reports to drive more informed decision making. 
 
Build relationships. Fully understand and accurately represent operational realities through dashboard design and data analysis by building relationships with department heads, division managers, frontline employees, and other city employees.
 
Follow up and follow through. Follow-up and persistently follow through to ensure that projects, work deliverables, and office initiatives are accurate and complete.
 
Work collaboratively and take the initiative. Ability to work collaboratively as part of a cross-functional team to create holistic solutions. Take the initiative and work independently on projects and programs while knowing when to engage colleagues.
 
Think Strategically. Develop business intelligence strategies to address problems of moderate complexity focused on a specific program, function, or service area.
 
Manage Time. Demonstrate superior time management skills: ability to effectively balance multiple responsibilities and priorities simultaneously.
 
Balanced Decision-making. Consider and weigh multiple (and sometimes conflicting) elements in the process of making decisions.

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Knowledge of:
Development of data solutions using visualization software such as PowerBI and Tableau.
Methodologies for conducting data analyses.
Business management processes.

 
Skill to:
Learn how to develop SQL queries to validate data across multiple tables/views.
Perform complex analyses of problems and formulate solutions.
Quickly understand City department’s data needs and design solutions for those needs.
Coordinate management of cross-functional projects including working with multiple people with varying levels of technical knowledge.
Evaluate obtained city data e.g., public safety, public services, internal services.
 
Ability to:
Prepare clear and concise reports.
Adapt to new processes and technologies and become proficient in their use.
Provide guidance, support, and technical supervision to other staff in all issues pertaining to data reports.
Assist other users in troubleshooting problems with dashboards and reports. Maintain positive employee and customer relations.
Process complex information while maintaining attention to detail.
Communicate clearly and concisely, both orally and in writing.
Prioritize work; manage time to meet deadlines.
Make decisions based on data analysis and observation.
Maintain confidentiality of City information.
Interrelate work from one project to another; identify and provide necessary strategies to   accomplish programs and projects.
Develop plans to ensure timely program/project execution.
Performs other tasks related to the management of programs, policies, and procedures as   needed.
Establish, maintain, and manage relationships with client departments, offices, and external City partners around analytics and data-sharing.

RESUME MUST BE ATTACHED OR APPLICATION WILL BE REJECTED.

Required Education and Experience

Each applicant must have a bachelor's degree in finance, business administration, public administration, economics, or a related field.
 

OTHER REQUIREMENTS
Some positions may require a valid Driver's License.

 

Environmental Conditions: Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; automobile travel within the City may be required.

Physical Conditions: Duties may require maintaining physical conditioning necessary for sitting and standing for prolonged time periods; light lifting and carrying; general manual dexterity required; must be able to operate assigned vehicle.

Salary : $59,586 - $80,078