SENIOR MANAGEMENT ANALYST ( SENIOR BUSINESS CONSULTANT) (UNCLASSIFIED)

This employee performs advanced professional level work which involves a high degree of independent judgment and responsibility in the administration of the City.  Responsibilities include maintaining liaison with various City departments and performing staff work which may involve administrative analysis, budget preparation and administration, management studies, and interaction with citizens. Performs related duties as required.

Job Duties will include:

Be Curious. Question the way things are done and explore potential solutions across a wide range of topics.

Learn Quickly. Rapidly gain understanding of processes and programs across city departments to help drive change.

Build Relationships. Build relationships with all levels of city employees and community stakeholders to better understand challenges across the city and identify opportunities to partner with other departments or organizations.

Be Passionate. Believe in and care deeply about serving the residents of Cincinnati through improving the services provided by city government.

Balance Qualitative and Quantitative Data. Understand how to collect and synthesize both qualitative and quantitative data from interviews, surveys, and research for the purpose of better understanding problems and designing solutions.

Communicate Effectively. Clearly communicate across mediums including facilitating innovation teams with varying levels of knowledge of the innovation process.

Think Strategically. Contribute to the direction of innovation and process improvement across the city.

Manage Time. Demonstrate superior time management skills: ability to effectively balance multiple responsibilities and priorities simultaneously.

Balanced Decision-making. Consider and weigh multiple (and sometimes conflicting) elements in the process of making decisions.

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Knowledge of: 

Management principles regarding program evaluation, staffing requirements, tables of organization, and administrative analyses. Performance management and innovation methods and processes.
Project Managment skillset capable of managing project teams to timelines and time-based deliverables
Theory of Change models and frameworks
User research principles, preferably related to survey design, interviews, and focus groups
Design Thinking Methodology
Human-Centered Design Principles
Quasi-experimental evaluation approaches
Cost-benefit and cost-effectiveness analysis
Principles of continuous improvement
Business management processes
Management principles regarding program evaluation, staffing requirements, tables of organization, and administrative analyses.
Preparing and facilitating executive level (C-suite) presentations and value proposition decision-making

Skill to: 
Perform complex analyses of problems and formulate solutions.
Quickly understand City department’s data needs.
Coordinate management of cross-functional projects including working with multiple people with varying levels of technical knowledge.
Evaluate obtained city data e.g., public safety, public services, internal services.

Ability to: 
Adapt to new processes and technologies and become proficient in their use. Provide guidance, support and technical supervision to other staff in all issues pertaining to applications and databases.
Maintain positive employee and customer relations.
Process complex information while maintaining attention to detail.
Communicate clearly and concisely, both orally and in writing. Prioritize work; manage time to meet deadlines.
Make decisions based on data analysis and observation.
Maintain confidentiality of City information.
Interrelate work from one project to another; identifies and provides necessary strategies to accomplish programs and projects.
Develop plans to ensure timely program/project execution.
Performs other tasks related to the management of programs, policies, and procedures as needed.
Establish, maintain, and manage relationships with client departments, offices, and external City partners around analytics and data-sharing.


Examples of Work Performed:

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Compiling and analyzing internal city data for external reporting.
Collaboration with subject matter experts from all departments on data related projects.
Consulting with departments on proper data procedure.
Clear and succinct project plans and execution methods.
Written reports that are clear and concise with the ability to update based on audience.
Facilitating the creation of and monitoring performance measures (key performance indicators)
Process mapping
Evaluation of pilot program outcomes
Survey creation










RESUME AND TRANSCRIPT MUST BE ATTACHED OR APPLICATION WILL BE REJECTED 


Each applicant must have a bachelor's degree in Business Administration, Political Science, Business, Urban Planning, Communications, Sociology, Psychology, or a related field.

Relevant experience may be used to substitute for education requirements; relevant education may be used to substitute for experience requirements.

PREFERRED 
Bachelors plus three years related experience.
Masters in a related field and one year of experience.

OTHER REQUIREMENTS
Some positions may require a valid Driver's License.

 

HR CONTACT: v.robyn.kinebrew@cincinnati-oh,gov

Environmental Conditions: Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; automobile travel within the City may be required.

Physical Conditions: Duties may require maintaining physical conditioning necessary for sitting and standing for prolonged time periods; light lifting and carrying; general manual dexterity required; must be able to operate assigned vehicle.