Community Manager

JOB SUMMARY

This position assists in supervising and participates in the management and maintenance of housing offered to eligible citizens through the Two Notch Development Corporation; and performs related administrative, supervisory and technical work as required. The incumbent works within a general outline of work to be performed, and develops work methods and sequences under general supervision.

ESSENTIAL JOB FUNCTIONS:

• Assists in supervising and participates in the management and maintenance of housing offered to eligible citizens through the Two Notch Development Corporation;
• Supervises subordinate maintenance staff. Supervisory duties include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; acting on employee problems; recommending employee discipline. Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed;
• Assists in preparing the assigned budget(s); approves and/or monitors limited expenditures and prepares related reports;
• Assists in developing and disseminates marketing materials and advertising to promote housing opportunities to the public;
• Coordinates resident selection for program housing; takes appropriate measures to ensure the highest possible occupancy rate; maintains waiting lists; leases vacancies as needed;
• Coordinates all activities pertaining to residents moving into and out of housing units, including property / apartment inspections;
• Collects housing rent payments; initiates the collection of delinquent accounts;
• Submits, monitors and supports the monthly collection of Housing Assistance Payments (HAP) through HUD’s Tenant Rental Assistance Certification System (TRACS);
• Processes annual and interim renewals ensuring compliance with all applicable regulatory requirements, and monitoring federal and state agency requirements of HUD’s Multi-Family Program;
• Supervises the maintenance of assigned housing, including preventive and corrective maintenance and repair work; responds to and ensures the timely resolution of emergency maintenance/repair situations;
• Monitors and assists in maintaining positive resident relations; resolves conflicts and other issues as necessary;
• Receives and responds to inquiries, concerns, complaints and requests for assistance regarding areas of responsibility;
• Prepares and submits records and reports as required;
• Performs general administrative / clerical work as required, including preparing reports and correspondence, entering and retrieving computer data, attending meetings, copying and filing documents, etc.;
• Attends training, conferences, seminars, meetings, etc., to maintain job knowledge and skills; and
• Performs other related duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED;
• Three (3) years of prior experience managing HUD’s subsidized housing programs, such as Section 8 Family and Section 202-8 Multi-Family properties;
• May have experience with HUD’s Certification/Recertification process;
• May have experience with HUD’s Enterprise Income Verification System (EIV);
• Valid South Carolina Class “D” Driver’s License;
• Property Management License.

Knowledge, Skills and Abilities:

· Knowledge of basic algebra involving variables and formulas and/or basic geometry involving plane and solid figures, circumferences, areas and volumes, and/or computing discounts and interest rates;

· Knowledge of personal computer with skill in doing data entry and in the use of Microsoft Office preferred, utilizing Outlook, word processing, database, presentation and spreadsheet software programs as well as RentRoll or other property management software programs;

· Knowledge of Landlord-Tenant Laws and HUD Regulations;

· Ability to coordinate or determine time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities;

· Ability to supervise or lead others by determining work procedures, assigning duties, maintaining harmonious relations and promoting efficiency;

· Ability to coordinate or serve as a lead worker in the maintenance and repair of buildings and facilities; may involve installation of and testing or inspection of installed equipment, fixtures, and/or construction for compliance with installation specifications, building plans and codes;

· Ability to perform supervisory work involving policy and guidelines, solving both people- and work-related problems;

· Ability to read technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form;

· Ability to perform professional-level work requiring the application of principles and practices in a wide range of administrative, technical or managerial methods in the solution of administrative or technical problems; or the coordination of entry-level managerial work; requires general understanding of operating policies and procedures and the ability to apply these to complex administrative problems; requires continuous, close attention for accurate results or frequent exposure to unusual pressures; and

· Ability to take actions of others, requiring almost constant decisions affecting co-workers, customers, clients or others in the general public; works in a moderately fluid environment with guidelines and rules, but frequent variations from the routine.

PHYSICAL DEMANDS:

The work is considered light-to-medium in nature and involves walking or standing some of the time and also involves exerting between 20 and 50 pounds of force on a recurring basis, or considerable skill, adeptness and speed in the use of fingers, hands or limbs in tasks involving close tolerances or limits of accuracy. The work requires the following physical abilities to perform the essential job functions: fingering, hearing, mental acuity, repetitive motion, speaking, talking, and visual acuity.

WORKING CONDITIONS:

Work environment mat involve exposure to bright/dim light, dusts and pollen, extreme heat and/or cold, wet or humid conditions, fumes and/or noxious odors, traffic, electrical shock, disease/pathogens, toxic/caustic chemicals; and is relatively safe, secure, and stable.

The City of Columbia has the right to revise this position description at any time, and does not represent in any way a contract of employment.

Job Type: Full-time

Pay: $36,737.27 - $46,840.12 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Columbia, SC: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• managing HUD's: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $36,737 - $46,840