Housing Coordinator

Housing Coordinator Brochure PDF

The Housing Coordinator supports the City of Durango’s Housing Innovation Division & Housing Program that is responsible for creating, implementing, and administering community housing initiatives towards the goal of maintaining and enhancing the quality of life in Durango through the creation and support of housing development. This position will support and administer a wide range of housing programs to achieve adopted housing goals. This includes administrative, technical, analytical, and professional work which includes managing and tracking housing covenants and Accessory Dwelling Units (ADUs), maintain affordable and workforce housing inventory, track residential projects and real estate assets, and work with owners, occupants, lenders, and other community stakeholders to ensure compliance with applicable restrictions and processes. The individual in this position must be very organized and detail oriented with excellent customer service/communication skills and a strong community service focus. Work is to be carried out with a reasonable degree of independent action and judgement in required time frames. The incumbent in this position will interact with the public often, informing the public of the City’s housing efforts including initiatives, incentives, regulations, policy, programs, and procedures.  

The following duties are normal for this position.  However, they are not to be construed as exclusive or all–inclusive.  To perform this job successfully, an individual must be able to perform each duty satisfactorily.  Other duties may also be required or assigned.

• Provides support to the City of Durango’s Housing Program within the Community Development Department.
• Prepares and implements housing efforts that impact the overall strategy to strengthen our community’s access to housing and affordability.
• Proactively provides administration for affordable and workforce housing strategies and initiatives for implementation. Projects will include:
  1. Provides support in the creation and implementation of housing policies.
  2. Lead and support housing programs of the city.
  3. Seek and track funding sources to achieve present objectives and housing goals.
  4. Collect, analyze, and report data regarding housing programs.
  5. Coordinate community outreach on housing-related initiatives and strategies.
  6. Housing data management related to key performance indicators.
  7. Maintain and participation in and reporting to local, regional, state, and national housing organizations and initiatives in order to keep up with current developments, policy and programs, and trends. Explore opportunities for certification, training, technical assistance, and peer learning while sharing Durango’s experience and achievements.
• Coordinates activities to pursue federal and state funds and other public and private opportunities to expand and diversify the housing stock as called for in City adopted plans, programs, and policies for the community.  
• Works with the Housing Innovation Manager on behalf of the City to write and review covenants and deed restrictions, contracts, agreements, memorandums of understanding, and other supporting documentation necessary in the development of affordable and workforce housing.  
• Monitors and tracks Housing Program annual work plan through demonstrated and measurable action steps and ensures the work is completed in a timely, effective, and fiscally responsible manner.
• Organize files and manage and track housing inventory, residential projects, and city assets, affordable and workforce, and ADUs.
• Manage and coordinate the monitoring process, in collaboration with community partners, to ensure compliance with deed restrictions and other programs and policies.
• Works with property owners and tenants, and community partners including HomesFund, RHA, Housing Solutions of the SW, lenders, and others in the on-going administration of deed restrictions and rental restrictions, which includes analyzing requests and preparing documents (such as covenants, deed restrictions, capital improvement agreements, reviewing resale calculations, subordination agreements, eligibility determinations, etc.) and other documents as required by lenders, title companies, and others relative to deed restrictions.
• Periodically attends community meetings and seeks input from a diverse group of community, internal, and regional stakeholders to create housing policies and initiatives to meet the needs of the community and its residents.
• Prepares and compiles information and data for presentations for informational meetings as well as formal public hearings.  
• Ensures an accurate and complete database of affordable and workforce units within the city. Will evaluate, prepare recommendations, and propose amendments to existing deed restriction regulatory documents.
• Supports the Housing Innovation Manager in preparation and administration of the annual Housing Program budget.
• Provides administration for processing invoices, payments, and credit card reconciliation
• Collaborates with HomesFund to ensure that mortgage assistance programs are effective.
• Ensures timely, accurate and responsive answers to questions directly from the public and internal customers.
• Creates and prepares communications and press releases for the Housing Program in coordination with the Media & Community Engagement Department.   
• Operates the Program in an environmentally suitable and sensitive manner to encourage a culture of responsible environmental stewardship; encourages proper use of energy conservation, waste reduction and recycling. Reinforces the City’s commitment to the environment by responsible use of electricity, paper, water, and chemicals.  
• Contributes to the efficiency and effectiveness of the Community Development Department’s service to its customers by offering suggestions and participating as an active member of the team.
• Develop ways to improve quality, efficiency, and effectiveness in the Housing Innovation Division, Department, and throughout the entire City organization.  
• Additional duties as assigned.

City Organization Duties and Responsibilities:

• Represent the Housing Program and the Community Development Department to other City staff and members of the public.
• Provide quality customer service to individuals needing directions or assistance. 

Supervisory Relationships:

Works under general supervision of the Housing Innovation Manager. Adapts broad guidelines to achieve results using independent judgement within policy. Makes management level recommendations as to programs, procedures, and practices.

JOB QUALIFICATIONS – KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: 

• Affordable and workforce housing programs.
• Property management, public housing programs, government policy, multi-jurisdictional housing authority and land use principles, policies, and regulations.
• General knowledge of the design and construction industry and processes to build housing, and ability to work with a broad spectrum of people in the industry is a must.
• Ability to calculate figures and amounts such as values, percentages, and resale calculations.
• Principles and practices of community development; planning and zoning principles and processes; regulations governing departmental activities; land use ordinances, design regulations, and building codes; building plan review processes; procedures for conducting building inspections; code enforcement principles.
• Experience with property, real estate information.
• Experience with grant writing, tracking, reporting and compliancy.
• Housing authority programs and services and activities of community organizations and partners.
• Geographic Information Systems, budgeting, and other typical office software applications.
• Municipal organization, operations, policies, and procedures.

Skill in: 

• Organizing and coordinating plans and programs.
• Excellent written and verbal communication is required.
• Working in a compliance, real estate, planning, financial, legal, or local government environment.
• Analyzing community housing issues, evaluating alternatives solutions, and implement recommendations in support of goals.
• Principles, techniques, and objectives of public relations and information.
• Assessing and prioritizing multiple tasks, projects and demands.
• Establishing and maintaining effective working relations with co-workers and representatives from other local, state, and other agencies.
• Accurate data entry and document and correspondence preparation.
• Understanding and applying statutory standards and procedures, and applicable Federal rules and regulations
• Interpreting financial documents, technical instructions and analyzing complex variables.

Ability to:

• Ability to provide excellent customer service
• Develop innovative and creative ideas, concepts, and solutions.
• Track and monitor various funding opportunities including grants.
• Develop creative tools to promote functions and activities.
• Maintain accurate records and reports.
• Operate modern office equipment.
• Respond to requests and inquiries from the public.
• Ability to communicate, interact, and function effectively under stressful and/or confrontation type situations.
• Serve as a liaison and expeditor between various government agencies and private business and development representatives.
• Work cooperatively with business, government executives, and representatives.
• Interpret and apply Federal, State, and local laws and regulations.
• Work independently in the absence of supervision.
• Understand and follow oral and written instructions.
• Interact in a positive manner with staff and the public. 
• Use efficient learning techniques to acquire and apply new knowledge and skills, using training, feedback, or other opportunities for self-learning and development.
• Work the allocated hours of the position.
• Attend and participate in professional group meetings, stay abreast of new trends and innovations in the field of housing.

Work Environment:

Some work is performed in a typical indoor office setting with much of work on-site. Extensive public contact and irregular working hours. Work is mostly sedentary with periods of mobility and light physical activity. 

Physical and Mental Requirements/Activities:

• This work requires the occasional exertion of up to 50 pounds of force, lifting up to 10 pounds. 
• Work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Specific vision abilities required by this job include close, distance and peripheral vision, depth perception, and the ability to adjust focus. Will spend a large amount of time viewing a computer screen.
• Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word.
• Acceptable verbal and conversation skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors.
• Ability to recognize occupational hazards in work activities and take safety precautions. 
• Maintain mental capacity which allows the capability of making sound decisions and following directions. 

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Salary : $62,358