This is an excellent opportunity for a teacher, aspiring recreational/hospitality professional, and others with leadership experience to further their career. The Manager is responsible for the on-site supervision of all aspects of the Aquatic Center, including safety, cleanliness, staff training, rule enforcement and financial accountability. The Manager will have consistent face to face interactions with a highly diverse group of guests and must possess the ability to communicate effectively both orally and in writing.
The Manager will train, coach, supervise and evaluate staff including assistant managers, lifeguard instructors, lifeguards, and guest service staff. The Manager is actively involved in planning and leading staff in-services. Creating a culture for all staff that focuses on safety, guest satisfaction, teamwork and fun is essential. The position requires two (2) years relevant customer service leadership experience, previous experience supervising seasonal staff, the ability to work with minimal supervision and general knowledge of aquatic safety, liability and risk management practices. Managers are expected to work 30-40 hours per week. Please include resume with application.
This is a seasonal position beginning in May and ending in August. Scheduled shifts include days, evenings, weekends and holidays. The Edina Aquatic Center is an outdoor facility, requiring work in all types of weather conditions.
INCENTIVE BONUS Seasonal Referral Incentive: Receive a $200 incentive when you refer someone who works the entire seasonal of June 6, 2024 - August 18, 2024 at the Edina Aquatic Center. Eligible employees (current City of Edina seasonal/part-time employees) will receive the lump sum payment after the person they refer works the entire season, in any of our Summer seasonal positions, with satisfactory performance with no unexcused absences. One referral per employee and you must answer the supplemental question on your application listing the name(s) of your referral. Seasonal Commitment Program: Receive a $300 incentive when you work the entire seasonal of June 6, 2024 - August 18, 2024 at the Edina Aquatic Center. Eligible employees (current City of Edina seasonal/part-time employees) will receive the lump sum payment if they work the entire season, with satisfactory performance with no unexcused absences. Managers must work through August 18 and a minimum of 275 hours to be eligible for the commitment bonus. Essential Position Functions:- Responsible for the on-site supervision of all aspects of the Aquatic Center.
- Ensure the safety of all staff and facility users by enforcing rules, policies, and procedures.
- Provide and document discipline and commendation to staff members as needed to ensure the highest moral and ethical behavior amongst the staff.
- Provide seasonal employees with feedback in writing on their performance.
- Responsible for scheduling employees in conjunction with Lifeguard Instructors and seasonal assistant managers.
- Provide leadership and model professional, proactive and approachable customer service.
- Demonstrate accountability for cash handling, financial reporting and daily deposits.
- Supervise the achievement of daily duties by conducting frequent facility inspections.
- Respond in a professional manner to the needs and concerns of guests.
- Plan and lead staff in-services.
- Control inventory and order supplies for concessions, first aid, and cleaning.
- Perform other duties as assigned.
Other Position Duties and Responsibilities:- Communicate on a daily basis with General Manager, Assistant Manager and CPO.
- Coordinate pool groups and facilitate special events.
- Make decisions to send staff home due to low attendance, weather, etc..
- Verify hours worked for payroll and monitor hours to minimize overtime.
- Review all accident reports.
- Prepare post season report.
Minimum requirements:- Must be 21 years of age.
- Post High School course work in Business, Education or Parks and Recreation Administration.
- Two years in a leadership position.
- Two years of experience working in an aquatic setting.
- Previous experience supervising large numbers of seasonal staff.
- Ability to work with minimal supervision.
- Demonstrated ability to effectively communicate with the public and supervise facilities and activities.
- Able to perform the essential functions under the working conditions described.
- While performing the job, the employee is regularly required to stand, talk, and hear.
- Specific vision abilities required include close vision, distant vision and peripheral vision.
- Valid MN Driver’s License
Preferred Qualifications:Ellis & Associates Lifeguard Training or American Red Cross Training Certification
Certified Pool Operator or Aquatic Facility Operator
Current First Aid and CPR certification
Experience with point of sale, food preparation and cash deposit procedures
State of Minnesota Food Safety Certification