Knowledge of: | - Theory, principles, practices, procedures, and information sources of urban and transportation planning.
| - Methods and procedures used in the development and analysis of planning information.
| - Economic, environmental, and/or social concepts applicable to the transportation planning process.
| - Local, state, and federal law and regulations governing the provision of public transit services.
| - Community trends and market analysis techniques.
| - Statistical analyses techniques and formulas relevant to the planning process.
| - Methods and techniques of developing, coordinating, and implementing public involvement and outreach processes on complex and/or politically sensitive transit issues.
| - Principles and practices of sound business communication.
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Ability to: | - Create maps and analyze spatial information in ArcGIS.
| - Create clear and compelling presentations and graphics in PowerPoint and/or graphics editing software.
| - Create and organize complex data spreadsheets, including the use of calculating formulas.
| - Prepare, organize, and submit technical documents for permit approvals.
| - Prepare clear, concise, and comprehensive correspondence, technical documents, reports, studies, and other written materials.
| - Present ideas and requirements clearly and persuasively, orally and in writing, to diverse, internal and external technical and non-technical audiences.
| - Perform difficult and complex technical research and analysis of planning issues or problems, evaluate alternatives, and recommend or adopt effective courses of action.
| - Understand, interpret, explain, and apply local, regional, state and federal law, regulations, policies, procedures and standards, and planning principles and practices to specialized and diverse planning processes.
| - Interpret and present maps, graphs, statistical data, and visual displays clearly and effectively to a variety of audiences.
| - Instruct others in work procedures and practices.
| - Analyze complex confidential problems, evaluate alternatives and make sound, appropriate recommendations.
| - Interpret personnel policies and procedures and applicable local, state, and federal legislation.
| - Understand and follow oral and written instructions.
| - Exercise sound, expert independent judgment within general policy guidelines.
| - Exercise tact, discretion, and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
| - Establish and maintain effective customer-focused working relationships with all levels of management, employees, employee organizations and their representatives, other governmental officials, community groups, and the public.
| - Operate general office equipment to include scanner, printer, copier, telephone, projector, and computer with Microsoft Office Suite.
| - Utilize specialized software and systems to include Android OS, iOS, ArcGIS, ITS, and Google Maps.
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