What are the responsibilities and job description for the Business Process Consultant position at City of Henderson?
The City of Henderson announces an examination to create an Eligibility List and to fill two (2) vacancies for the classification of Business Process Consultant for the Office of Performance & Innovation within the City Manager's Department: one to focus on citywide strategic planning and one to focus on our citywide continuous improvement program. The Eligibility List may be utilized to fill vacancies for this classification for up to one (1) year.
This recruitment will remain open until filled, and may close without notice at any time.
Under limited supervision, performs specialized, professional, complex, and multi-dimensional analytical work in relation to strategic and operational business planning, process improvement, performance assessment and measurement, and organizational change management in order to optimize City performance; and performs related duties as assigned.
A successful candidate for the strategic planning position will possess experience with the following:
- Researching and analyzing data to identify key organizational strategic themes;
- Developing and managing multiple instruments (surveys, focus groups, etc.) to collect both internal and external (public) feedback on organizational strategic themes;
- Working with cross-functional teams and consultant to develop a comprehensive suite of initiatives to address key organizational strategic themes; and
- Planning and helping to facilitate public meetings with elected officials.
A successful candidate for the continuous improvement position will possess experience with the following:
- Lean Six Sigma training (Master Black Belt certification preferred);
- Utilizing other continuous improvement methods (PDCA, Kaizen, 5S, etc.);
- Conducting group-level training; and
- Coordinating an organization-wide continuous improvement program.
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- Bachelor's degree from an accredited college or university in business administration or a closely related field.
- Six (6) years of experience performing organization-wide business performance, change management, and strategic planning; must include leadership development, employee engagement or process improvement review and implementation.
- Note: An equivalent combination of related training and experience may be considered.
- Desirable: Master's degree in a related field.
1) Completed Employment Application
2) *Cover Letter
3) *Resume
*Please attach your documents to the "Attachments" section of your application, click here for attachment instructions.
ASSESSMENT DATES:
Additional assessments may take place as needed until the position is filled.
Telephone Screening: Dates to be determined
(Best Qualified Candidates)
Oral Board Interview with Written/Performance Component (Weighted 100%): Dates to be determined
(Best Qualified Candidates)
Selection Interview: Dates to be determined
(Top Scoring Candidates)
All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson on-line application system. Please check your e-mail on a regular basis after submitting your application for complete instructions, which include where and when to report.
The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada to participate in the testing process at any time on any of the dates listed above.
The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.
Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards.
Salary : $69,062 - $109,265
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