Director, Market Intelligence

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

The Director has a primary responsibility of leading advanced analytics and ensuring alignment with the mission, vision strategies, objectives, and business goals. This position will support the enterprise with both predictive and prescriptive analytics in the areas of market share, marketing mix and consumer sentiments. This role will rely on effective collaboration with Marketing and Communications, Finance, Enterprise Growth & Innovation, Corporate Strategy and Enterprise Data Intelligence teams.

The candidate must possess a superior skillset in the areas of big-data analytics, algorithm development and machine learning for advanced data modeling in order to develop insights, foresights and recommended actions to address business challenges and opportunities. Additionally, this position will focus on standardizing and blending data from disparate sources. They should have the ability to structure data analysis, driving analytics insights and analytical solutions. The candidate should have the ability to translate business problems into analytical solutions, presents recommendations to senior leaders and internal clients.

Key Responsibilities include:

Leadership:

• This position leads the development and implementation of advanced analytics including optimization and predictive analytics to drive business outcomes. They provide thought leadership and acts as a subject matter expert in the designing and recommending of appropriate analytical approaches and methodology in addressing key issues within the business.

Strategy:

• In this role, they provide the enterprise with visibility into data-driven insights that helps inform the business strategic direction. They also determines the adoption of suitable modular tool-sets that drive innovative thinking and create an advantage for the business.

Analytical Skills:

• The ideal candidate is adept at using a large data sets to find opportunities and using models to test the effectiveness of different courses of action. They must be highly knowledgeable in the use of emerging open source tools while conducting analyses on large and unstructured datasets. This position will assess the effectiveness and accuracy of new data sources and data gathering techniques. They will also develop processes and tools to monitor and analyze model performance and accuracy

Collaboration:

• This role works closely with internal clients to identify opportunities for leveraging company and third-party data to drive actionable recommendations against the business objectives.

Knowledge and Opportunity:

• The candidate should have the passion and drive to stay informed and keep up with the latest modeling techniques and technology that they subsequently imparts to the Market Intelligence team for constant growth and optimal business performance.

Basic education, experience and skills required for consideration:

• Bachelor’s Degree. Experience may substitute for educational requirement.
• 7 years of working experience in solving analytical issues through quantitative approaches and machine learning methods, vast experience using advanced statistical methods, data mining techniques and creating/running simulations.
• 5 years of experience in a leadership capacity.
• Must have a proven ability to drive business results with data-based insights.
• Experience in R, Python, SQL

Preferred education experience and skills:

• Master’s or PhD (preferred) degree in Data Science, Computer Science, Statistics, Applied Science, Applied Math or another quantitative field
• Healthcare

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.