Cashier Service Clerk
Job Posting for Cashier Service Clerk at City of Lancaster (PA)
**Skills testing required**
Provides customer-centered service to customers by the routine receipt and disbursement of cash and assisting customers with basic inquiries into account balances and researching payment discrepancies.
Licenses and Certificates
Environmental Conditions
Safety Equipment Used or Needed
Comments
Provides customer-centered service to customers by the routine receipt and disbursement of cash and assisting customers with basic inquiries into account balances and researching payment discrepancies.
- Processes payments from the public either in person or by mail for real estate and other taxes, utilities, trash and recycling, and other bills using a computerized billing collection system.
- Assures accuracy through daily reconciliation between cash and computerized transaction totals.
- Processes insufficiently funded (NSF) checks and other items returned from the banks in a manner to assure debt recovery and initiates appropriate computer entries.
- Research payment discrepancies using the City’s computerized billing system and the actual cash.
- Organizes daily cashier work by opening safe; setting up cash drawer at workstation; balancing each day’s work; preparing daily summaries, and bank deposits.
- Provides account balance and payment information in response to customer inquiries, and other analysis work as necessary.
- Performs data entry of handwritten parking violations.
- Provides back up to the Mail & Print Clerk and the Data Processing Clerk.
- Graduation from High School or completion of a GED with additional formal training/course in data processing is required.
- At least two (2) years’ experiences in the receipt and disbursement of cash or one (1) year experience operating a computerized collection system is required.
- Proven knowledge and proficiency in computer terminal entry systems is required.
- Proven proficiency in knowledge, understanding and use of the Microsoft (or similar) suite of tools (Word, and Excel, Outlook, or Lotus Notes) is required.
- Proven proficiency in performing basic math calculations including addition, subtraction, division and multiplication is required.
- Proven ability to work well under pressure and to maintain positive interactions is required.
- Proven ability to multi-task in a fast-paced environment is required.
- Proven ability to read, write, speak and comprehend English is required.
- Proven ability to work as part of a team and to collaborate successfully with others is required.
- Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required.
- Proven ability to maintain simple and accurate records.
- Proven ability to exhibit customer-centered behaviors and to focus on customer needs is required.
- Proven ability to commit to excellence in service and to continuous improvement is required.
Licenses and Certificates
- Possession of a valid Pennsylvania State Driver’s License is required.
Environmental Conditions
- Works indoors and outdoors, with or without, heat and/or air conditioning.
- Indoors, environmentally controlled.
- Outdoors, exposure to inclement weather and extreme temperatures.
- Outdoors, exposure to noise and pollution.
Safety Equipment Used or Needed
- None
Comments
- Requires dealing with angry or upset individuals on an occasional basis.
- Requires occasional repetitive lifting of up to 25 lbs.
- Job requires occasional walking, squatting, bending, kneeling, reaching, climbing, or crawling for up to eight (8) hours a day.
- Works around motorized or moving equipment and machinery.
- Requires using a keyboard and telephone 90% of the time.
- Requires work in a typical office setting with computer and telephone answering.
- This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.
Salary.com Estimation for Cashier Service Clerk in PA, PA
$26,576 - $33,979
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Cashier Service Clerk career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Cashier Service Clerk.
Click the checkbox next to the jobs that you are interested in.
-
Emergency Management Skill
-
Income Estimation: $67,935 - $94,050
-
Income Estimation: $72,011 - $96,693
-
-
Heavy Equipment Operation Skill
-
Income Estimation: $61,899 - $84,873
-
Income Estimation: $66,694 - $90,907
-
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at City of Lancaster (PA)
City of Lancaster (PA)
Lancaster, CA
Full Time
City of Lancaster (PA)
Lancaster, CA
Part Time
City of Lancaster (PA)
Lancaster, CA
Full Time
City of Lancaster (PA)
Lancaster, PA
Full Time
Not the job you're looking for? Here are some other Cashier Service Clerk jobs in the PA, PA area that may be a better fit.
We don't have any other Cashier Service Clerk jobs in the PA, PA area right now.
Staffing Service USA, Lancaster, PA
Brimmer License Service, Inc., Lancaster, PA