Network Engineer, Pulse

For full consideration, you must submit a resume and cover letter, along with your application.

The Network Engineer performs a variety of complex tasks in analysis, design, testing, installation, monitoring, integration and maintenance, and maintaining the health and security of all network services and associated systems of the fiber network. This position is responsible for the design, configuration, operation, enhancement, and troubleshooting of a large, complex city government enterprise network and advanced fiber-based Triple Play services network. and other networks such as GPON, Carrier Ethernet, MPLS, and DWDM networks. The salary range for this position is $66,000- $102,400 per year with a hiring range of $75,000 - $95,000, depending on qualifications and experience. Position closes on: Monday, December 19, 2022 at 12:00pm.

Pulse is a trusted local utility committed to connecting the Loveland community. We provide reliable connections our residents need, backed by exceptional customer service and fair rates. Established in 2018, Pulse is an investment in our local economy. We are continuing to build our Pulse team and looking for talented people to make our vision a reality for all of Loveland. We are looking for innovative, creative and passionate staff members that are excited to be a part of our journey.

ESSENTIAL JOB FUNCTIONS:

• Perform extensive design, configuration, deployment, management, maintenance and troubleshooting in GPON and Active Ethernet fiber switching technologies, OLTs, ONTs, various wireless technologies (such as WiFi, WiMax and PTP Microwave), switches and routers, firewalls, VPN concentrators, and servers.
• Translate customer requirements into feasible solutions and work with teammates and cross-functional teams to design, plan, communicate, and implement those solutions.
• Plans and designs local and wide area data and voice (converged network) communications connectivity.
• Serve as a liaison with outside vendors, local key accounts, and service providers on technical issues relating to networking equipment, servers, transport, and connectivity.
• Maintain the health and operations of all networks, servers, and services.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating on network optimization. Documents network problems and resolution for future reference.
• Review, research, and resolve complex problems relating to network and server installation, integration, security, configuration, and monitoring.
• Participate in an on-call rotation to support the network operations center and technical service representatives.
• Develop and document system standards and provide documentation of all new and existing logical and physical networks and infrastructure.
• Review and monitor connectivity, project development, adherence to networking standards, and thorough testing produced by network contractors, vendors, and staff for quality control.
• Upgrades network hardware and software components as required.
• Designs, analyzes and manages enterprise network including installation, maintenance, and security of LAN/WAN.
• Assists with routing and switching configurations changes as part of day-to-day operational support or planned/engineered changes
• Complete special projects as assigned.

OTHER JOB FUNCTIONS:

• Participate on various information services committees.
• Perform other duties as assigned and required.
• Provide technical support to colleagues within engineering and network operations
• Upgrades network hardware and software components as required
• Participates in various network projects in the areas of project engineering, scheduling, equipment upgrades and copper or fiber optics installation.
• Assists with research, evaluation and implementation of new network technologies and tools.
• Assists with maintaining technical standards for network operations
• Creation of network documentation and diagrams

SUPERVISORY DUTIES: 
Provides escalation support for Technical Service Representatives. This position does not directly supervise other empoyees.

JOB QUALIFICATIONS:
Knowledge, skills and abilities:

• Knowledge of ISP, WAN, or similar network environment
• Established experience with configuring and managing routers, layer 2/3 switches, and wireless devices (access points, stations and PTP equipment)
• Established experience with GPON, Active Ethernet, OLTs, and FTTP hardware
• Thorough knowledge of and experience with the following:
  • Advanced network protocols such as ARP, IPv4/v6, ICMPv4/v6, OSPFv2/v3, DHCPv4/v6, DNS, NAT, and QoS
  • Network loop prevention, load balancing and redundant services such as SVI, VTP, RSTP, VRRP, SRRP, GLBP, Multi-Chassis sync, iBGP/eBGP tuning attributes
  • Advanced layer 2/3 network services such VPLS, VRF/VPRN, Classes of Services, and Service Flow Through provisioning)
  • Transport and access technologies including MPLS, IPSEC/GRE, MEF Carrier Ethernet, DWDM
  • VoIP technology and industry standards such as SIP, MGCP and PSTN call routing
• Intermediate to advanced experience in a Linux server environment
• Trouble Ticketing or Incident Management system
• Network management and monitoring systems,
• Intermediate to advanced scripting experience in BASH, perl, PowerShell, VBScript or python
• Knowledge of wireless networks, such as 802. 11a/b/g/n WiFi, PtP, or mesh
• Knowledge of services and protocols, including SNMP, SYSLOG, BGP, OSPF, MySQL, DNS and DHCP Servers
• Thorough understanding of TCP/IP and Ethernet
• Strong technical and analytical, and communication skills
• Ability to analyze data, solve problems, and develop logical solutions

Core Competencies:
Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness                                   

Job specific competencies:
Cooperation, Attention to Detail, Technical Knowledge, Problem Solving, Responsiveness, Poise/Professionalism.

Education and/or experience:
Bachelor’s degree in computer science, information technology, data communications or related field from an accredited, four-year college or university or combination of experience and education. Three (3) years' experience as a network engineer, systems engineer, or telecommunications engineer in an ISP or carrier grade network operations environment. Ability to respond to regularly when on-call within an established timeframe of 20-30 minutes.

Licensure and/or certifications:
Current certifications in Cisco, Juniper and/or Nokia preferred. Must possess a valid driver’s license.   

Material and equipment directly used:
Installation and testing equipment including small hand tools, laptop, wiring tester, fiber tester, fiber power meter, OTDR, WiFi scanner. Vehicle. Standard office equipment including, but not limited to, personal desktop and/or laptop computer and associated hardware and software, telephone, copier, calculator, and fax.

Working conditions and physical requirements: 
Work is generally performed in a standard office environment as well as field work in the deployment of commercial networking equipment. Work requires problem solving skills, frequent reading, reasoning, customer contact, multiple concurrent tasks, and constant interruptions. Requires the ability to communicate effectively in English both orally and in writing. Work must be done while working closely with others, including both coworkers and users.

Frequent light lifting and carrying (up to 50 lbs.), pulling, pushing, reaching, walking, standing, and bending/stooping. Occasional sitting, climbing, twisting, kneeling, squatting, and driving. Requires the ability to use dexterity and a full range of hand and arm motions during installation activities. Periodic travel to other City departments.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home.  Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains.  The community is bustling with a thriving arts, brewery, foodie and shopping scene.  Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals.  Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness.  The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefit Eligible Benefits Package Includes:

• Two (2) medical plans, Dental, Vision (for self/ spouse/ children)
• Employee Health & Wellness Center (self/family)
• Paid vacation, holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Personal and Professional Development opportunities
• Discounted recreation passes
• Employee recognition program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

A driving record and criminal history background check will be obtained pre-employment.

Salary : $66,000 - $102,400