Administrative Aide

Administrative Aides provide advanced administrative support within an assigned program or work area. Some positions issue instructions on behalf of a supervisor or exercise direct supervision over a small number of lower-level clerical personnel. Work involves independent decision making and a thorough knowledge of the terminology, procedures, and practices within a defined activity area. Employees plan and organize work flow utilizing departmental rules, regulations, and procedures. Examples of duties include reviewing documents for completeness and accuracy; composing and responding to a variety of correspondence; interpreting and making decisions in accordance with policies and laws; updating computer databases or other systems, running reports, comparing data, and auditing records; preparing reports or other documents; providing customer service and responding to issues or complaints; scheduling meetings or events; providing general administrative support such as accounts payable, typing, managing phone lines, and filing; and using a variety of office software such as Word, Excel and Outlook.

Currently, vacancies exist in Water, Street Transportation and Retirement Departments. Assigned tasks for each department will require the performance of other essential and marginal functions depending on the needs of their operations.

• Strong customer services skills in potentially difficult circumstances.
• Able to interpret law and analyze the substance of each case.
• Able to work effectively in a team environment.
• Able to demonstrate good judgment and responsible behavior.
• Able to meet strict deadlines.

Unit 3: $17.97 (minimum) - $26.08 (maximum) hourly / $37,377.60 - $54,246.40 annually.

Unit 7: $17.57 (minimum) - $26.65 (maximum) hourly / $36,546.60 - $55,432.00 annually.

Unit 8: $18.48 (minimum) - $27.49 (maximum) hourly / $38,438.40 - $57,179.20 annually.

A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA/HDHP plan; wellness incentive of up to $720 annually; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 11.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.

For more details, visit: Unit 003 Benefits, Unit 007 Benefits, Unit 008 Benefits

Pension Information

• Four years of experience performing clerical duties
• OR Bachelor's degree in public or business administration or a related field
• Other combinations of experience and education that meet the minimum requirements may be substituted
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.

The City of Phoenix has paused plans to implement a federal mandate requiring all city employees be vaccinated against COVID-19. This decision comes after a series of legal challenges and a ruling from a federal judge which temporarily halts the COVID-19 vaccine mandate for federal contractors nationwide. If the requirement is reinstated, the City of Phoenix may require new hires to provide proof of full COVID-19 vaccination status as a condition of employment. After a conditional offer has been extended, candidates may request a reasonable accommodation based on a medical disability or for sincerely held religious beliefs.

The minimum qualifications listed above, plus:

• Two years of experience purchasing materials via contracts or requesting quotes.
• Working irregular hours, second and/or third shifts, weekends, holidays, and evenings may be required.
• Some positions in this classification require the use of personal or City vehicles on City business.
• Individuals must be physically capable of operating the vehicles safely, possess an appropriate valid Arizona driver's license, possess personal insurance coverage and have an acceptable driving record.
• Experience monitoring and recording retention records.
• Experience in difficult customer service situations.
• Experience with Microsoft Word and Microsoft Calendar.
• Experience working with Records Management Systems.
• Experience performing accounts payable functions.
• Experience processing invoices to include researching discrepancies and managing payments to vendors.

Recruitment closes January 3, 2021. All materials must be received by 11:59 p.m. on this date.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• During the current health crisis, job interviews may be held by video or audio conference.
• Please be aware that you may be required to wear a face covering or use other personal protective equipment (PPE) related to the COVID-19 pandemic.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Admin Aide, JC:06020, ID# 43538, 12/20/21, 6 mos, CP, Benefits:3,7,8, Q

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.