Lead Systems Analyst

The City of Redmond is a thriving, culturally diverse community and home to over 78,000 residents. Redmond is the hub to an array of commerce and industry ranging from technology, aerospace and gaming to biomedical and innovation start-ups.
 
We have an exciting opportunity for you to join our Business Solutions Team within the Technology & Information Services (TIS) department as a Lead Systems Analyst with expertise in Business Applications. The Business Solutions team helps manage a portfolio of over 170 applications across all city functions and departments. This opportunity is for someone who has in-depth experience working with large-scale enterprise Business applications such as ERP (Enterprise Resource management), Asset Management, Land Management and Permitting systems.
 
As a Lead Systems Analyst, you will be optimizing applications to meet our individual department's business needs and enhancing system functionality and performance. In this role, you will also be providing everyday support to your application users and serve as a liaison between the business and IT. This role requires a strong blend of backend technology skills and excellent customer-facing abilities.
 
This position performs tasks within the Senior Systems Analyst job classification and includes additional Lead duties. These lead duties, while performed, (listed below under role and responsibilities) will be recognized with a 7% premium pay added to base salary.

Please review the Senior Systems Analyst job description for more information about the knowledge, skills, abilities, working conditions, and physical requirements.
 
This is a hybrid position that offers up to two telecommuting days per week.If selected for this role, here are the key responsibilities:

As a Lead:

• Participate in recruiting technical personnel.
• Provide training to technical personnel.
• Delegate work and assignment to team members.
• Collaborate with team members to identify and fix technical problems.
• Create goals and objectives for team.
• Provide oversight and coordination of application updates and patches.
• Supervise the planning and implementation of system modifications.
• Guide team through technical issues and challenges.
• Act as a primary point of contact for Project Managers.
• Responsible for identifying resource capacity, measuring, and managing work. allocation within that capacity, and providing regular reports on capacity utilization and planning.

As a Systems Analyst:

• Work with the City’s departments to understand their business problems and technology needs in the application areas.
• Analyze complex business requirements and translate them into technical specifications for large-scale enterprise applications like ERP systems.
• Lead and participate in the design, development, testing, and implementation of customizations, enhancements, and upgrades to the assigned Business systems.
• Customize and administer large-scale Business Enterprise applications utilizing low-code tools available within the application interface.
• Provide expertise in troubleshooting and resolving issues related to Business applications, including identifying root causes, and implementing permanent solutions.
• Integrate business applications by employing various data mapping techniques and technologies. 
• Generate reports using the application data.
• Conduct performance tuning and optimization of on-premise systems to ensure optimal efficiency and scalability.

Education and Experience:

• Minimum qualifications include any combination of education and experience that provides the desired knowledge, skills and abilities to perform the essential duties of the position.
• Bachelor's degree in computer information systems, business or related field or equivalent of experience.
• 5 years experience in analyzing, designing, developing, procuring, testing and maintaining information systems.
• 2 years project management experience is preferred.

Licenses and Certificates:

• Valid Washington State Driver's License and a driving record that meets city standards.

Selection Process:

• All applicants will be notified of their application status. 
• Top candidates will be contacted to participate in the next phase of selection process, which may include testing and/or an interview. 
• Note, the City may review existing application pools to fill this position or use this pool to fill future vacancies.
• Offers of employment are conditional based on the candidate successfully passing both background and reference checks. Internal candidates are subject to passing a new background if the previous check was conducted more than six months ago.
• Additionally, new hires relocating to the area are required to have Washington State residency within 30 days of their start date to comply payroll tax purposes.

Our employees earn competitive wages and enjoy an exceptional benefits package that includes:

• MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
• PRESCRIPTION DRUG INSURANCE - Included with each medical plan.
• DENTAL INSURANCE - For employees and their eligible dependents.
• VISION INSURANCE - For employees and their eligible dependents.
• OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance.
• FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses.
• PAID VACATION & HOLIDAYS – with (13) paid holidays per year.
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan.
• Annual COLA adjustments.
• Annual merit increases of up to 5%.

To learn about benefits at the City of Redmond, please visit C2MB (ajg.com) 

Salary : $108,744 - $146,796