What are the responsibilities and job description for the Dispatcher Lateral $15,000 Hiring Bonus (20530747) position at City of San Mateo?
Description
The City of San Mateo is currently taking applications for experienced lateral dispatchers, and we are offering an exclusive hiring bonus for those who qualify. Join the City of San Mateo as a lateral police dispatcher and take your career to the next level in a community that values and supports its emergency services professionals. San Mateo offers a vibrant and supportive environment where your experience and skills will be highly valued and rewarded. As a dispatcher here, you'll work with a dedicated team in a state-of-the-art facility, playing a vital role in coordinating emergency responses and ensuring the safety of our community. Enjoy the opportunity to make a significant impact while benefiting from excellent training, career advancement opportunities, and a welcoming atmosphere. If you're ready for a fulfilling career move, consider bringing your talents to San Mateo.
This is a continuous recruitment. Applicants are added to the employment list if they meet the minimum qualifications.
Hiring Bonus
Applicants hired meeting the criteria for an experienced lateral dispatcher could be eligible for:
Experience
Experience and Education:
Must be an active law enforcement dispatcher and have at least two years of full-time experience as a California law enforcement dispatcher.
Education
Equivalent to completion of the twelfth grade.
License or Certificate
Possess a basic dispatch certificate from the California Commission on Peace Officer Standards and Training (POST). A copy of your certificate with your application is required in order for you to continue with the process
Ideal Candidate
Knowledge Of
English usage, spelling, grammar and punctuation.
Standard radio or telephone communications receiving and transmitting equipment. Modern office procedures, methods and computer equipment.
Experience using computer aided dispatch system, standard radio broadcasting procedures and rules.
Experience with policy and procedure pertaining to the dispatching of emergency equipment, public safety classification codes, and computer commands.
Ability To
Communicate clearly and concisely, both orally and in writing. Learn standard broadcasting procedures and rules.
Effectively elicit information from callers.
Establish and maintain cooperative working relationships with those contacted in the course of work.
Learn department procedures and policies pertaining to the dispatching of City emergency equipment and those of other user agencies.
Learn geographic features and streets within the area served and other user agencies.
Learn public safety classification codes and computer commands. Spell accurately.
Learn to operate a computerized dispatch teletype and other office equipment.
Learn to operate a sophisticated computer aided dispatch system quickly and accurately. Learn the uses and capabilities of the City's computer aided dispatch system.
Operate a computerized dispatch teletype and other office equipment quickly, accurately and, at times, concurrently.
Operate a sophisticated computer aided dispatch system quickly and accurately.
Pass a background investigation, medical evaluation, polygraph examination, and psychological evaluation.
Type at a speed necessary for adequate job performance. Understand and follow oral and written instructions.
Work under pressure, exercise good judgment, and make sound decisions in emergency situations with a minimum amount of supervision.
Work various shifts as assigned. Dispatchers currently work on one of the following two teams:
For information about MOU and compensation resolutions, please refer to the links below:
Police Unit: Memorandum of Understanding
Police Unit: Non-Safety Benefits
Dispatcher Careers Frequently Asked Questions
The City of San Mateo is currently taking applications for experienced lateral dispatchers, and we are offering an exclusive hiring bonus for those who qualify. Join the City of San Mateo as a lateral police dispatcher and take your career to the next level in a community that values and supports its emergency services professionals. San Mateo offers a vibrant and supportive environment where your experience and skills will be highly valued and rewarded. As a dispatcher here, you'll work with a dedicated team in a state-of-the-art facility, playing a vital role in coordinating emergency responses and ensuring the safety of our community. Enjoy the opportunity to make a significant impact while benefiting from excellent training, career advancement opportunities, and a welcoming atmosphere. If you're ready for a fulfilling career move, consider bringing your talents to San Mateo.
This is a continuous recruitment. Applicants are added to the employment list if they meet the minimum qualifications.
Hiring Bonus
Applicants hired meeting the criteria for an experienced lateral dispatcher could be eligible for:
- A $15,000 hiring bonus over a 3-year timeline upon 1) completion of training, 2) completion of probation, and 3) 36-months of employment with the City of San Mateo Police Department.
- 40 hours of vacation time upon completion of training with proof of leave balances from prior agency.
Experience
Experience and Education:
Must be an active law enforcement dispatcher and have at least two years of full-time experience as a California law enforcement dispatcher.
Education
Equivalent to completion of the twelfth grade.
License or Certificate
Possess a basic dispatch certificate from the California Commission on Peace Officer Standards and Training (POST). A copy of your certificate with your application is required in order for you to continue with the process
Ideal Candidate
Knowledge Of
English usage, spelling, grammar and punctuation.
Standard radio or telephone communications receiving and transmitting equipment. Modern office procedures, methods and computer equipment.
Experience using computer aided dispatch system, standard radio broadcasting procedures and rules.
Experience with policy and procedure pertaining to the dispatching of emergency equipment, public safety classification codes, and computer commands.
Ability To
Communicate clearly and concisely, both orally and in writing. Learn standard broadcasting procedures and rules.
Effectively elicit information from callers.
Establish and maintain cooperative working relationships with those contacted in the course of work.
Learn department procedures and policies pertaining to the dispatching of City emergency equipment and those of other user agencies.
Learn geographic features and streets within the area served and other user agencies.
Learn public safety classification codes and computer commands. Spell accurately.
Learn to operate a computerized dispatch teletype and other office equipment.
Learn to operate a sophisticated computer aided dispatch system quickly and accurately. Learn the uses and capabilities of the City's computer aided dispatch system.
Operate a computerized dispatch teletype and other office equipment quickly, accurately and, at times, concurrently.
Operate a sophisticated computer aided dispatch system quickly and accurately.
Pass a background investigation, medical evaluation, polygraph examination, and psychological evaluation.
Type at a speed necessary for adequate job performance. Understand and follow oral and written instructions.
Work under pressure, exercise good judgment, and make sound decisions in emergency situations with a minimum amount of supervision.
Work various shifts as assigned. Dispatchers currently work on one of the following two teams:
- Team 1: Thursday, Friday, Saturday, and every other Wednesday.
- Team 2: Sunday, Monday, Tuesday, and every other Wednesday.
- Day Shift: 6:00 a.m. – 6:00 p.m.
- Swing Shift: 12:00 p.m. – 12:00 a.m.
- Night Shift: 6:00 p.m. – 6:00 a.m.
For information about MOU and compensation resolutions, please refer to the links below:
Police Unit: Memorandum of Understanding
Police Unit: Non-Safety Benefits
Dispatcher Careers Frequently Asked Questions
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