Recreation Specialist

City of Santa Rosa, CA
Santa Rosa, CA Full Time
POSTED ON 5/6/2024

The Position

The City of Santa Rosa's Parks & Recreation Department is currently seeking qualified applicants for the position of Recreation Specialist! We invite you to join the team at the City where you can be part of a dynamic, customer-centric, collaborative, diverse, inclusive and knowledgeable organization committed to facilitating a thriving community by providing excellent customer service.

The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to appl
y.

THE BENEFITS OF CITY EMPLOYMENT:
In addition to offering a challenging, rewarding work environment and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice of health plan, a flexible spending program, employer contributions to a Retiree Health Savings plan, flexible work schedule options, and top of the line employer paid (free to you) vision and dental coverage. More information regarding benefits associated with this position can be found here: For more information about our benefits: City of Santa Rosa Employee Resource Center (flimp.live).
  • 11 paid holidays annually, plus 1 to 3 'floating holidays' per year, depending on start date and years of service
  • $500 annually for wellness
  • Flexible schedule (9/80 and 4/10) available with management approval

WORKING FOR PARKS & RECREATION - CREATING COMMUNITY
With three community centers, two pools, a golf course, 69 parks, 72,000 public area trees, innovative youth services, numerous special destinations, and over 1,600 recreation classes offered annually – the City of Santa Rosa's Recreation & Parks Department is a full-service Recreation & Parks Department committed to providing the community with a safe, healthy and exciting place to live. For more information about the Parks & Recreation department, please visit: SR Parks & Recreation

This recruitment is being conducted to fill one regular full-time position in Aquatics and one limited term position in Youth Services. The resulting eligible candidate list may be used to fill additional full, part-time, or limited term openings that may occur in the future. If you are interested in a Recreation Specialist position in any section, including Aquatics Operations, After School Programs/Summer Camps/Youth Sports, Facility Rentals, Park Permits, or Howarth Park Operations (Boathouse rentals/classes, train ride, carousel, animal barn and snack bar) we encourage you to apply now!
THE SUCCESSFUL CANDIDATE:
The Successful Candidate will possess:
  • At least two years assisting with customer programs, activities, facilities, and the organization of recreation activities
  • At least two years experience providing exceptional customer service
  • Experience using a variety of computer applications
  • Strong interpersonal and communication skills
  • A flexible schedule with the ability to work evenings and weekends as needed
  • Experience building strong relationships with internal and external stakeholders
HOW TO APPLY:
Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.

ADDITIONAL REQUIREMENTS:
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.

THE SELECTION PROCESS:
The selection process will include a minimum qualifications assessment; and may also include an application and supplemental questionnaire review, followed by department selection interviews.
For more information about this exciting opportunity, please contact Debbie Gutman at dgutman@cpshr.us.

Examples of Duties and Responsibilities

Essential Duties:
Depending on assignment, the following are examples of essential job duties:
  • Assist in the promotion of recreation activities through a wide variety of promotional media
  • respond to requests, complaints and inquiries from class instructors, rental groups and the public
  • respond appropriately to emergency situations, providing crowd control and building evacuation, when needed
  • write incident reports
  • access the registration and facility reservation systems for information about facility use
  • monitor room set-up and routine maintenance of facilities during evening and weekend hours
  • open and close recreation centers
  • arm and disarm alarm systems, as appropriate
  • assist in the planning and supervision of recreational activities at recreation centers
  • keep accurate records of attendance at recreation programs or events
  • monitor compliance with applicable City, County, and State laws and ordinances, and City policies and procedures

Additional Duties that may be performed:
  • provide information to the public about recreation programs and services
  • register people for classes
  • answer phones
  • assist in setting up and taking down furniture and equipment
  • assist with minor maintenance of facilities
  • collect and record daily revenues
  • perform related duties as assigned

Required Qualifications

Knowledge of: Recreation site supervision, including coordination with special instructors; problem solving techniques; rules of English grammar, punctuation and spelling sufficient to prepare incident reports and complete daily logs; record keeping practices; and general maintenance and custodial care standards for facilities.
Ability to: Apply common sense and good judgment to difficult or unusual situations; work effectively with a minimum of direct supervision; communicate clearly and effectively, verbally and in writing; follow written and oral directions; monitor observance of laws, ordinances, rules, regulations, and safety and health standards; exercise tact and diplomacy when dealing with people; provide indirect supervision to assigned staff and volunteers; prepare reports; maintain accurate records; establish and maintain positive working relationships with those contacted in the course of work; perform basic arithmetic; operate a computer terminal; suggest rules and policies; and enforce maintenance standards.
Experience and Education: Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:
Experience - Sufficient experience in the delivery of recreation or leisure services to demonstrate possession of the knowledge and abilities listed above is desirable.
Education - Equivalent to completion of college level coursework in recreation, public administration, physical education, special education or another field related to the job duties.

License and Certificate: This classification may require the use of a personal or City vehicle while conducting City business. Individuals must be physically capable of operating a motor vehicle safely and possess a valid, Class C, California Driver's license, OR be able to demonstrate the ability to travel on scheduled and unscheduled visits to various locations in the City which may or may not be reachable by public transportation.

Current CPR and First Aid certifications are highly desirable.

Additional Information

Selection Process:
Applicants possessing the MOST DESIRABLE qualifications based on a screening of the application materials and supplemental questionnaire will be invited to continue in a selection process that may consist solely of an application screening, or may include an oral appraisal interview, assessment center, or another activity selected by the Human Resources Department. An eligible list will be established as a result of this selection process and may be used to fill future vacancies.

Working Conditions:
Incumbents assigned to this classification work a flexible schedule, depending on program needs, including working evenings and weekends and shifting assignments as program needs change. Work is generally performed indoors in a climate controlled environment. Incumbents use vision to ensure rooms have been set up properly, and hearing to test sound equipment for proper functioning and to respond to the intercom paging system. Incumbents must operate a computer keyboard to access the registration and facility reservation systems; respond physically to emergencies quickly and appropriately; lift, move, set up and remove tables, sound equipment, and chairs weighing up to 50 pounds; and lift and move supplies weighing up to 50 pounds.

SANTA ROSA - A WONDERFUL CITY TO CALL HOME:

The City of Santa Rosa is nestled in the center of famous Sonoma Wine Country, located just 55 miles north of San Francisco and 30 miles east of the Pacific Ocean with a population of approximately 180,000. Santa Rosa serves as the County seat and the center of trade, government, commerce, and medical facilities for the North Bay. The surrounding area is home to over a hundred wineries and vineyards and many beautiful parks and recreational facilities, including golf courses. Santa Rosa is in the center of a nationally recognized cycling area. We boast many attractions associated with large cities, including a symphony, performing arts center, theater productions and internationally recognized restaurants, yet still retain the warmth and small town feel of decades past. Santa Rosa has been named one of the 50 greenest cities in the United States with one of the top five mid-sized downtowns in California.
The City of Santa Rosa is proud to be an equal opportunity workplace.

The City does not discriminate on the basis of disability in employment. Requests for reasonable accommodations needed to participate in the recruitment process may be made by submitting a Request for Reasonable Accommodation Form within five (5) business days of being noticed that an event requiring accommodation is occurring. You may also contact the Human Resources Department at (707) 543-3060 or jobs@srcity.org.


In addition to offering a challenging, rewarding work environment and excellent salary, the City of Santa Rosa provides a generous suite of benefits.

This job classification is in Miscellaneous Unit 7, Technical. Please click HERE to be redirected to the City's benefits information page.

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