Business Analyst I

City of Shreveport
Shreveport, LA Full Time
POSTED ON 3/26/2024 CLOSED ON 3/29/2024

What are the responsibilities and job description for the Business Analyst I position at City of Shreveport?

JOB
The Business Analyst is responsible for identifying operational inefficiencies within any department in the city, and is tasked with handling everything required up to implementation of the technological solution.

EXAMPLE OF DUTIES
Under the general supervision of the Solutions Manager, this position is responsible for identifying opportunities for cost reduction, identifying process improvements, mapping the workflow of each process via diagramming tools, researching potential solutions, identifying vendors who can provide needed solutions, and making a final recommendation for implementation.All of the resulting work done by the Business Analyst must be documented and knowledge shared with Systems Analysts for resulting implementation.While the Business Analyst will not be day to day managing the implementation of the selected solution, the Business Analyst will be responsible for the successful implementation of the chosen solution, and thus will need to oversee and remove roadblocks that the implementation process encounters.These duties and responsibilities include: Performing "ride-alongs" with staff in departments and quickly getting up to speed on how a department handles their processesTaking information given to the Business Analyst for particular processes and mapping them out in an understandable diagramResearching potential solutions and making a final recommendation for which vendor, product, or custom development will be required for successfully improving a processResearching the budget required, pricing, and total costs of ownership a solution will requireCollaborating with department heads and staff to ensure a smooth implementation strategy of solutionsCreating milestones and estimated implementation timelinesFully documenting all work such that any other Business Analyst could be up to speed on the implementation processSuccessfully training and bringing up to speed the Systems Analysts who will fully implement a chosen solution and strategyOverseeing the actual implementation, managing expectations of all involved parties, and ensuring to the best of the Business Analyst's ability that nothing impedes the progress of implementation

SUPPLEMENTAL INFORMATION
Normal Promotion PathAny higher class or level for which eligible and qualified.Physical RequirementsTasks involve the ability to exert very light physical effort in sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.Tasks require perception and discrimination of visual and oral communication ability. Work RequirementsTasks are regularly performed without exposure to adverse environmental conditions
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