Job Posting for Project Employee - Business System Analyst I at City of Spokane

JOIN THE SPOKANE CITY WATER DEPARTMENT AND KEEP OUR CITY FLOWING!
The City of Spokane Water Department is looking for Project Employee to be a part of
our winning team, contributing to the success of our city.

This is a Project Employee position that will work variable hours per week with a possible duration of around a year. This work requires normal attention to prevent errors.

Key Responsibilities:

Troubleshoot and research technical system and application problems, and coordinates their resolution.
Prepares documentation of methods and instructions.
Develop Technical documentation on how to support and use the 18 software and technology solutions in the Water Department.
Examples would include: How to add a user, how to configure new devices, self-help documentation on how to login to a device or system.
Take documentation as completed and organize on a new Document management solution or other area as designated.
Under general supervision, performs information technology support work and administrative coordination, emphasizing the general administration of specialized computer programs and business systems with the Water Department.
Work with department to move current documentation from current locations (shared drive, etc) and migrate those to a SharePoint Document Management System.
Will require working with users to set up a robust and searchable structure automatic review schedules.
Determine optimal use and usability of the new platform and bring creative solutions to meet business needs.

Requirements of Work:

Methods and techniques of providing application support, maintenance and administration including areas such as software installation, troubleshooting and testing..
Principles and practices of business information technology customer service.
Data organization and access methods in computerized systems.

Skills in:

Using tact, discretion, initiative and moderately independent judgment within established guidelines.
Identifying technology related problems.*Applying technical knowledge to solve problems or accomplish tasks.
Communicating clearly and effectively, both orally and in writing.
Preparing clear and concise reports, correspondence and other written materials.

Ability to:

Read, analyze and interpret moderately complex technical information including technical procedures and government regulations. Both abstract and concrete variables.
Investigate and evaluate information quickly and accurately.
Communicate technical information systems concepts in a timely and understandable fashion to non- technical personnel.

Physical Requirements (with or without reasonable accommodation):

While performing the essential functions of the job, the incumbent is regularly required to walk, stand, bend and sit; use hands to operate a keyboard, grasp, handle, or feel objects; reach with hands and arms, above the shoulders and below the waist; speak and hear normal speech in person and on the telephone; and lift, carry, push and pull objects up to 20 pounds.

Applicants must be over 18 years of age.
Applicant must possess a valid driver's license without restrictions.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status.

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Hourly Wage Estimation for Project Employee - Business System Analyst I in Spokane, WA

$34.11 to $42.54

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Project Employee - Business System Analyst I

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