Permitting Specialist

JOB
This position performs a wide range of administrative, customer service, project management, program related and management support tasks in the Building Division. Work is varied, complex, and involves customer service responsibilities as well as professional work such as research, analysis, and report generation. Work may cover assignments dealing with every facet of the Division’s operations. This position’s primary focus is administrative support for the Building Division, and Chief Building Official. In addition, special projects may be assigned from time to time. The Building Permit Specialist shall be able to work independently with minimal supervision and is directly responsible for timely, accurate production and completion of all assigned work, including the adequacy of the work product.

EXAMPLE OF DUTIES

• Provides information to the public related to land development permits, building permits, trades permits, tree removal permits, business, and inspection services.• Completes the permit intake process for permit applications related to land development, tree removal, building / trades permits, and providing customer service, perform data entry and retrieve permit data for permit processing. • Verifies permit submittals for completeness and accuracy before acceptance, coordinates with various departments assigning plan reviews to each city department and disciplines within departments including external agencies such as Dekalb County (water, sewer, Health and Fire departments). • Disseminates information by responding to routine questions related to various types of permits, permit applications processes/ procedures assisting the applicants for the completion of applications for application review and to facilitate completeness.• Calculates and receives permits fees and verifies amounts are correct prior to permit issuance. Issues permits.• Utilizes permit tracking software and other systems as required for the processing of all types of permit application submissions.• Directs applicants to various departments to apply for permits which are specific to each department for issuance.• Provides recommendations of improvement related to processes and procedures from external and internal sources to the Building Official and/or Planning and Zoning Director acquired from the experience of daily operations.• Verifying contractor licenses and business licenses are filed with the city in the processing of applications. • Receives and schedules inspection requests to the appropriate inspectors for daily inspection activity. • Issues Certificate of Occupancy upon verification all required approvals are received from multiple city departments, external agencies (County and State).

SUPPLEMENTAL INFORMATION
Knowledge, Skills, and Abilities• Knowledge of processes and procedures associated with permitting and record management.• Knowledge of differentiating between Zoning Ordinances, MuniCode and Building Codes.• Ability to follow written and verbal instruction.• Ability to communicate in verbal and written form.• Ability to familiarize yourself with industry terminology and documents.• Ability to keep accurate records.• Skilled in establishing effective working relationships with customers, external government agencies and city staff.• Knowledge of departmental polies and procedures and their application.• Skilled in the operation of office equipment in performing the essential job functions.• Skilled in exercising judgement to evaluate information against measurable and verifiable criteria.• Skilled in performing muti-tasking with frequent interruptions.• Ability to work independently with minimal supervision.Work environmentPosition is regularly performed in an office environment. The position involves exposure to sedentary light.Physical demandsThe position requires the ability to lift, carry or push objects and materials objects between (five (5) and ten (10) pounds. Tasks involve prolonged periods of time at a keyboard or workstation. Tasks also require visual cues or signals. May work an adjusted schedule for assisting in events occurring after 5:00 p.m. such as meetings, or planned events.REQUIREMENTS INCLUDED IN THIS CLASS SPECIFICATION MAY BE SUBJECT TO MODIFICATION IN ORDER TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES WHO ARE OTHERWISE QUALIFIED TO PERFORM THE ESSENTIAL DUTIES OF THE JOB.