The City of Topekas Utilities department is seeking a customer-focused individual to join our dynamic team as a Customer Service Agent. Members of our team serve as a first point of contact for customers and contractors and are responsible for providing excellent service and support for Utility accounts.
What youll do:
The ideal candidate:
Hours of operation are M-F 7:30 a.m. - 5:30 p.m. Work schedule will be dependent on seniority within those hours.
Minimum qualifications: High school diploma or equivalent. One year of clerical experience is required with one year of customer service experience preferred. Prior call center and/or data entry experience is highly desirable. Must be proficient in the use of standard office software.
Entry rate of pay: $15.15 - $15.88 per hour, depending on qualifications
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The City of Topeka offers a competitive compensation and benefits package, including:
The City of Topeka is an Equal Opportunity Employer
Salary.com Estimation for Office Assistant II - Utilities Account Agent in Topeka, KS
$38,683 - $50,444
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