Water and Wastewater Collections Utility Manager

JOB
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, budgetary and office support related to all programs and activities of the Water and Wastewater Collections Utility Division; conducts and administers current and long-range planning activities; manages the effective use of the appropriate City's public works resources to improve organizational productivity and customer service; provides complex and responsible support to the Assistant Public Works Director and the Public Works Director in areas of expertise; and performs related work as required.SUPERVISION RECEIVED AND EXERCISEDReceives general direction from the Assistant Public Works Director and/or Public Works Director. Exercises direct and general supervision over water and wastewater collections utility operations and maintenance staff. Coordinates and monitors the work of outside contractors, vendors, and consultants as assigned.CLASS CHARACTERISTICSThis is a mid-management classification that manages a division of the City's public works maintenance and operations activities, including water and wastewater collections distribution pipes, wells, lift stations and related appurtenances maintenance operations. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent organizes and oversees day-to-day activities and is responsible for providing divisional-level support to the Assistant Public Works Director and/or Public Works Director in a variety of areas. Successful performance of the work requires an extensive background as well as skill in coordinating departmental work. This class is distinguished from the Assistant Public Works Director and Public Works Director in that the latter have overall responsibility for all functions of the Department and for developing, implementing, and interpreting public policy.

EXAMPLE OF DUTIES
EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only) Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.Manages and participates in the development and implementation of goals, objectives, policies, and priorities for the Division; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures.Plans, manages, and oversees the daily functions, operations, and activities of the Water and Wastewater Collections Utility Divisions.Develops and standardizes procedures and methods to improve the efficiency and effectiveness of assigned programs; continuously monitors, evaluates and reports upon the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends changes to the Director.Manages and coordinates the work plan for the assigned Division; meets with staff to identify and resolve problems; assigns work activities, projects, and programs; monitors work flow; reviews and evaluates work products, methods, and procedures; and generates performance reports for the division.Participates in the selection, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.Prioritizes and allocates available resources; reviews and evaluates service delivery, makes recommendations for improvement, and ensures maximum effective service provision.Develops and reviews staff and regulatory reports related to water distribution and treatment and wastewater collection system maintenance and operations activities and services; assists with reports presented to the City Council, Board of Public Utilities, other commissions, committees, and boards; performs a variety of public relations and outreach work related to assigned activities.Manages and participates in the development and administration of the Division budget; oversees the budget for the Division.Provides complex staff assistance to the Assistant Public Works Director and/or Public Works Director; prepares and presents staff reports and other necessary correspondence.Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to assigned programs, policies, and procedures, as appropriate.Implements adopted water distribution and treatment and wastewater collection system maintenance and operations plans, policies, and standards.Inspects and approves new construction and new development for proper water distribution and wastewater collection system service and location.Coordinates assigned services and activities with those of other divisions and outside agencies and organizations.Coordinates and monitors the backflow and cross connection programs, including overseeing backflow testing and conducting backflow and cross connection surveysAttends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of water distribution and treatment and wastewater collection system; researches emerging products and enhancements and their applicability to City needs.Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.Responds to operations, maintenance, and repair emergency situations as required.Coordinates projects and daily operations of the wastewater treatment plant with other management staff.May act as the Assistant Public Works Director in his/her absence.Performs other duties as assigned.

SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDSMust possess mobility to work in a standard office setting and use standard office equipment, including a computer, as well as to work in the field; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is partially a sedentary office, partially a field classification, and standing in and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds and heavier weights with the use of proper equipment.ENVIRONMENTAL ELEMENTSEmployees partially work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to potentially hazardous physical substances. Employees also work in the field and may be exposed to hot and cold temperatures, inclement weather conditions, loud noise levels, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.