Amusements Supervisor

SUMMARY: Oversees the Amusements Team Leaders and Amusements Attendants. Provides assistance to Amusements Manager, Assistant Director and Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES: OTHER DUTIES MAY BE ASSIGNED:

• Serve as guest first point of contact for the Amusement Park/Storyland
• Respond to customer concerns and provide excellent customer service during all interactions.
• Ensure all rides are properly and adequately staffed.
• Ensure a safe experience for all guests.
• Open and/or close the facility as required.
• Monitor and ensure satisfactory conditions and cleanliness of the entire facility.
• Monitor condition and level of inventory and equipment; process orders as necessary.
• Ensure that all labor and safety guidelines are being adhered to, during park operation.
• Responding to, facilitating and/or assisting with park safety incidents as a representative of management.
• Ensure that all staff are following policies and procedures.
• Assist cashiers with the preparation of cash reports.
• Prepares daily reports, reviews and audits time sheets..
• Conducts daily audits of ride operators to ensure a safe operation
• Plans and assigns work schedules effectively and fairly.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises all Ride Operators, Cashiers, and Team Leaders in the Amusement department.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• High school diploma or general education degree (GED); three to five years related experience and/or training; or equivalent combination of education and experience.

**Ride experience not required**

COMPETITIVE BENEFITS PACKAGE!

• Medical insurance with MERP card
• Dental and vision insurance (FSA available)
• Paid Time Off program
• Company paid life insurance and short term disability
• Retirement plan, company contributes up to 6%
• 15 paid holidays, 2 floating holidays
• Admission to selected park events
• Discount on admission and food
• Free tennis and pickle ball court rental