What are the responsibilities and job description for the Customer Service Specialist position at City Personnel?
A well established company in Rhode Island is looking for a Customer Service Specialist to join their team! This company is seeking a highly motivated individual with experience in inbound and outbound customer relation calls and strong multi-tasking abilities.
This organization offers an incredible team environment, room for growth, and amazing benefits!
Responsibilities of a Customer Service Specialist:
- Provide top-notch phone support for customer inbound calls
- Provide communication via phone/email with current and potential clients regarding services, billing, and technical inquiries
- Responsible for overseeing the salesforce application
- Communicate clearly with multiple departments
- Provide timely assistance for customer requests all in a professional manner
- Gain knowledge of products and services offered, to provide the best customer recommendations
Qualifications of a Customer Service Specialist:
- 1 year in Customer Service/ Order Entry
- Experience working in Microsoft Suite and Salesforce preferred
- Team player willing to learn with a positive attitude
- Top-notch work ethic and attention to detail
- Excellent communication skills and ability to multitask
- Comfortable working alone and with a team
For immediate consideration, submit your application today!
City Personnel offers extended interview hours from 7 am-7 pm ** upon request
City Personnel, Inc. is an Equal Opportunity Employer and we do not discriminate against applicants due to race, national origin, religion, marital status, service status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us.
IND123
Salary : $40,100 - $50,800
