Facility Manager

Are you looking to join a fast growing company? Do you see yourself as a leader with potential to grow?

Then the Facility Manager at City Wide Facility Solutions is for you! Apply Now!

Requirements

Objective

The Facility Manager is responsible for ensuring the quality standards and operational oversight multiple commercial buildings are managed according to City Wide’s maintenance standards. Duties include developing and maintaining productive working relationships with Independent Contractors (IC) and/or In-House labor by communicating client priorities and collaborating on solving problems. This position will report to a Facility Services Manager (FSM) and a Division Manager (DM) (secondary).

Essential functions

• Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with Facility Services Manager each day and report issues that need immediate attention; to include the details in the nightly recap via email or phone message; record in CRM.
• Make recommendations for IC work assignments, manage to client standards and company guidelines and recommend discharge to FSM if not meeting service level agreement.
• Manage inspections, customer complaints, customer requests, and new client starts by inputting in CRM.
• Execute City Wide’s New-Start Policy, Customer Compliant Policy and other operational policies and procedures.
• Ensure compliance with client policies and procedures, approved cleaning tools and equipment and their proper use.
• Maintain time records for Building Manager, Service Reps, etc.
• Train new Service Reps and manage performance and/or attendance disciplinary issues; inform DM of performance issues.
• Report all disciplinary issues, allegations of harassment, workplace injuries, employee terminations and leave of absence requests to Human Resources.
• Maintain City Wide equipment and report any issues to FSM.
• Other duties as assigned.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)