Job Posting for Appointment Setter at CL Support Services
CL Support Services is looking for an On-Site Appointment Setter to join our team! You will be setting up service appointments and responding to online requests for customers looking to repair their home's foundation.
At CL Support Services, we strive to deliver the best HR, IT, Customer Service, Accounting, and Risk Management to Olshan Foundation Solutions and other construction companies so they can grow profitably and sustainably. We have a dedicated, family-oriented, integrity-filled team continuously improving to achieve new heights in our industry!
** This is NOT a remote job **
Responsibilities:
Provide outbound customer service phone support for client locations in multiple states
Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email
Set appointments for customer's free foundation repair inspection with accuracy through I360
Provide excellent customer service over the phone by answering customer questions
Follow up with customers and field managers for updates
Requirements:
2 years of previous call center, dispatch, appointment setting, or general customer service experience is required to be successful in this role
Ability to work independently in a fast-paced environment
Strong verbal communication, writing, and typing skills
Ability to meet key performance indicator standards
Must pass a pre-employment drug test and have a favorable background
Must be able to work an 8-hour schedule Monday through Friday and able to work some Saturdays from 8:00 am - 1:00 pm.
Bilingual is a PLUS!
Benefits:
Pay range is $14-$15/hour
Opportunities to earn bonuses and other incentives!
On-the-job training provided
Paid Time Off: vacation, holiday, and sick time
Insurance: medical, dental, vision, life, and short-term disability
401K and Roth
Tuition reimbursement
Be a part of a competitive and friendly team
Great management!
Casual dress code (you can wear jeans to work)
Salary.com Estimation for Appointment Setter in Houston, TX
$40,927 to $52,777
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