Job Posting for Retention Coordinator at CLAFLIN UNIVERSITY
Job Details
Job Location: Claflin University Main Campus - Orangeburg, SC
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: Undisclosed
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Education
Description
Overview
The Retention Coordinator is responsible for coordinating retention and data management that support student success outcomes. He/She is responsible for supporting the phases of Retention Services in the division and institution. He/she maintains a current knowledge of appropriate college and academic policies, processes and procedures in an effort to assure efficiency and integrity of Retention Services. Serves as lead for data management, collection, and analysis for all initiatives and projects coordinated by the division. Oversees and/or participates in the coordination and completion retention and data related projects.
Responsibilities
Maintain and document assigned students persistence and progression activity towards degree completion
Serve as an instructor for the Student Success Course for SAP students
Manage recruitment, scheduling, and success planning for assigned program participants
Coordinate student success programs, seminars, and other innovative initiatives that facilitate student learning and support towards degree completion
Assess students needs based on collected and historical data to develop student success plans for successful completion.
Manage summer transition program logistics and initiatives
Responsible for assigned early alert, recruit back, SAP, mid semester, and other campus-wide retention initiatives facilitated by retention services
Collaborate and engage with faculty and campus wide student service departments to facilitate student success initiatives and projects that improve persistence, progression, retention, graduation, and completion.
Coordinate and manages all retention services data collection, input, analysis, and quality assurance for all student data within internal data management system.
Maintains efficiencies, processes, and data within Retention Services; as well as, assigned campus wide student success initiatives
Monitors reliability and accuracy of all data content uploaded and disseminated from Retention Services
Responsible for data processing, data entry, and quality of assurance for ensuring comprehensive and credible source of information for providing accurate data reports
Coordinate and collaborate with Institutional Research for retention related data needs for reporting and routine auditing
Establishes and maintain internal data management and control for efficiency
Coordinate daily student record reconciliation including management of student roster file details and student support service activities
Set Up and manage communication (email, texts, social media, flyers, etc.) templates within system for mass student success campaigns to enrolled students.
Collaborate with campus-wide student services department for student success data inquiries
Responsible for maintaining and deploying student and retention reports to key stakeholders
Responsible for communicating daily student success reports from SID, and any other third party systems that house relevant data.
Responsible for data integrity, and execution of all administrative processes for all retention services initiatives and projects.
Utilizes knowledge and understanding of underlying operational issues to assist in administrative problem
Assists in the coordination and completion of special projects as requested
Serve on student success related committees as a representation of the department
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, conferences, trainings, and
Understands and adheres to the Values, Mission and Vision of Claflin University and the Office of Retention Services.
Provides and Promotes Excellent Customer Service at all times.
Performs other duties as assigned.
Qualifications
Qualifications
Knowledge of effective student success and retention strategies
Demonstrated skills in program assessment; data collection, reporting, and analysis to inform decision making
Working knowledge of student information database system
Working knowledge of using SPSS for data analysis
Proven knowledge and experience using Microsoft Office365 software, specifically proficient in the use of Publisher, Outlook, Word, Excel, and PowerPoint. Also Microsoft One Drive, Forms, TEAMs
Demonstrates excellent written and oral communication; and time management/task driven skills
Demonstrates excellent organizational skills with ability to manage multiple tasks simultaneously
Demonstrates ability to work independently as well as collaborative with other campus departments
Ability to organize and plan effectively and efficiently as a team and independently
Maintains the highest level of confidentiality and professionalism at all times
Pleasant, courteous and professional customer service skills
Other Hiring Criteria
Applicants must meet the following minimum requirements:
Bachelors Degree in an academic discipline in Arts or Science. (Sociology, Counseling, etc.) Masters Degree preferred.
Experience working on a college campus in a student services office with a diverse population of college level students
Hourly Wage Estimation for Retention Coordinator in Orangeburg, SC
$22.17 to $29.19
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Retention Coordinator.
Click the checkbox next to the jobs that you are interested in.