Dining Room Supervisor

Claremont Manor Retirement Community is recruiting for a full time Dining Room Supervisor to assisting in daily operations of the dining room.

ESSENTIAL FUNCTIONS:

Includes the following. Other duties may be assigned as necessary.

Assists with catering events and operations to ensure maximum quality service to all residents and their guests.

Relies on experience, judgment and departmental policy to plan and accomplish goals.

Provides an overall excellent dining experience to all levels of care by performing the following duties.

Participates in applicable committees and meetings as required.

Completes required in-services; attends all mandatory in-service meetings; complies with all department and facilities policies and procedures.

Responds to internal and external communication timely and appropriately utilizing customer service approach.

Promotes a teamwork mentality throughout all aspects of position.

Helps to implement departmental policies & procedures.

Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.

Assists in leading and directing the work of others in the absence of the Dining Room Manager or as assigned.

Supervises and develops Dining Service staff who will achieve established department goals and objectives.

Assists residents and guests with special needs.

Assists Director of Dining in preparation of work schedule. Monitors PTO requests and sick calls.

Investigates and resolves food quality and service complaints.

May be required on occasion to perform the duties of service personnel.

Keeps daily log on dining room and staff activities.

As assigned by the Dining Room Manager, directly and/or indirectly supervises servers and food service aides. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing, hiring and training new employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

JOB REQUIREMENTS and QUALIFICATIONS

1-year related experience or training.

We offer a comprehensive benefits package and paid-time off.

Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a terean in accordance witht he applicable nondiscrimination laws.

Job Type: Full-time

Pay: $24.00 - $27.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Work Location: One location