Assistant Manager Returns

Ready to bring passion into your career?

Clarins USA is not only a fast-growing, leading Beauty Company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and the Americas and growth accelerating in Asia, we’re looking for an Assistant Manager, Returns located in Orangeburg, New York.

The role:

Clarins is offering an exciting opportunity for an Assistant Manager, Returns to join our Warehouse Department located at our Distribution Center in Orangeburg, NY.

The Assistant Manager, Returns, is a hybrid position. You will be responsible for coordinating and supervising, in conjunction with the Department Manager, all return activities on a daily basis for the Clarins brand as well as our 3PL’s; and assisting the Operations Department with administrative tasks and management of Clarins employees and temporary labor.

What you’ll do:

By fulfilling the main mission of this role, you will contribute to all of the 5 pillars of the Group strategy: people-centric, brand-builder, consumer-obsessed, digitally minded, and committed to responsible beauty.

Assist and follow the direction of the Returns Manager in all activities of the Returns Department including:

• Supervision, scheduling, training, and cross training of employees with functions and responsibilities of the Returns Department
• Processing returned goods, assessing quality and quantity, disassembling sets, and refurbishing to established quality standards
• Work with Credit and Inventory Departments to ensure accurate transfer of information and customer and company guidelines are being followed
• Communicate as directed with vendors, customers, and other departments.
• Coordinate the conversion of regular products into a tester container
• Organization and execution of seasonal warehouse sales
• Ensure all OSHA and safety guidelines are being followed and assist with any required documentation

Support Operations Department in general with:

• Semi-routine data analysis, editing, and formatting to produce regular status reports, graphs, spreadsheets and presentation material
• Support department managers with metric tracking as needed
• Assist with tracking and/or documenting best practices/standard operating procedures
• Create, issue and log purchase orders
• Process, validate against PO, approve and submit invoices for payment
• Manage temp labor time system and reconcile temp labor hours and issue daily and monthly reports.

You are:

• Curious, with the desire to learn constantly.
• Analytical and have strong problem-solving skills.
• Collaborative and succeed in motivating a team.
• Genuinely looking forward to new challenges.

You have:

• Undergraduate degree in Supply Chain Management, Operations/Organizational Management, or similar major highly preferred
• At least 2 years of previous leadership experience in a fulfillment operation is preferred
• High proficiency in Microsoft Excel and experience in remaining Microsoft Office suite (PowerPoint, Word)

We have:

• Standout brands: Clarins, My Blend
• Distinctive, high-quality products and services
• A longstanding commitment to social, economic and ecological initiatives
• Growth opportunities
• Learning & Development
• An attractive compensation and benefits package

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

Equal Opportunity Employer