What are the responsibilities and job description for the Bartender position at Clarion Hotel?
POSITION DESCRIPTION
Position: Bartender
Reports To: Lounge Manager
Position Summary: Responsible for preparing and serving beverages and/or food to guests while delivering outstanding guest service.
“This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job responsibilities and duties throughout the property as assigned and/or as necessary.”
Specific Duties:
- Understand and respond to customers’ needs and ensure a high level of guest satisfaction
- Greet guests in a friendly manner upon arrival, maintain a proactive guest service approach at all times.
- Provide fast, friendly, professional and responsive customer service to hotel guest and staff
- Mix and garnish beverages according to recipe and portion control standards
- Present and serve beverages to guests
- Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
- Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
- Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
- Cut, store and ensure product quality of all beverage-related perishables
- Respond professionally to inebriated guests, as needed
- Work well with the team, understanding that it takes a team to accomplish our goals, vision and objectives
- Under all circumstances, reaches towards calmness, tact and creativity to ensure the continued confidence of the public and co-workers
- Assist in maintaining a workplace that is comfortable, clean, and fun
- Ensure the operational effectiveness by delivering superior service and quality products in a consistent manner to both customers and Delta team
- Lead by example, follows direction and ensures all aspects of the operation are met and delivered
- Seek ways to save/generate revenues for the hotel, especially pertaining to the food and beverage operations
- Attend all mandatory department meetings
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
- Maintain confidentiality of proprietary information, and protect company assets
- Other duties assigned by Lounge Manager
Education:
- High School Graduate or equivalent.
Experience and Skills:
- At least six months bartending experience in a full-service bar and/or restaurant required
- Highly energetic, go-getter, motivated individual
- Willing to take initiative and work with little direction
- Excellent communication skills
- Flexible Schedule
- Must be 21 years of age
Physical Demands:
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Must maintain a neat and professional appearance, upholding company appearance standards at all times
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Job Type: Part-time
Pay: $10.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $8 - $11