Director of Event Management

Job Summary:

The Show Lead is responsible for assessing and determining technical requirements for large-scale events for the full cycle of the event. This position will collaborate with Warehouse Staff, Production Assistants, Project Managers, Account Executives, Clients and vendors to ensure the client’s vision is achievable based on the technical requirements, budgetary parameters, location of venue(s), and event schedule. The Show Lead is responsible for technical operations of scenic, staging, audio, video, lighting, rigging systems, as well as leading a team of Freelance and Local Labor. The Show Lead will identify and source appropriate production services, equipment, and technical leads as needed. This position will partner with other departments for event, planning execution and on-site delivery, and support.

Supervisory Responsibilities:

• The Show Lead is responsible for overseeing and leading crew on show site.
• Oversees the full cycle workflow of events.
• Working directly with the client to manage their expectations and alert them to changes in schedule, equipment or budget.

Duties/Responsibilities:

• Prepare and communicate preliminary production & labor schedules, project scope, and execution plan to applicable parties.
• Oversee development of event layouts, technical designs, engineering plans, wiring diagrams and scenic build drawings based on production requirements.
• Collaborate with other stakeholders to assess the technical feasibility of conceptual designs and provide viable solutions while maintaining the integrity of the client’s vision.
• Determine and secure resources and/or specialty vendors required for designing complex production elements.
• Participate in the evolution of the event design by attending internal and client meetings, creating preliminary show documentation, and responding to questions and/or concerns of other departments or vendors and clients.
• Confirm appropriate equipment, technical positions, and production services are included in the proposal based on the production needs of the event.
• Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
• Act as the point of contact for technical and logistical needs for all necessary parties during the planning phase.
• Detail orders in rental system to ensure that all necessary support components are included in the order.
• Source and secure specialty vendors for specialty production elements.
• Inform appropriate parties of client’s production standards, preferences, unique requirements, specific requests, and other issues.
• Problem solve and trouble shoot onsite technical challenges, design changes and equipment modifications.
• Ensure compliance with established technical standards and production standards.
• Be the single point of contact onsite for client, technicians, and in-house AV provider(s).

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to work with little supervision.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Must be able to work hours necessary to support show schedule, including nights and weekends.
• Must be able to travel to meet show schedule and business needs.
• Proficiency in Vectorworks or CAD Preferred. Ability to learn is required.
• Must have OSHA 30 Card or the ability to obtain one within 15 days of hire.

Education and Experience and Competencies:

• BA/BS Degree or equivalent experience.
• 7 years of technical experience in the Audio Visual and Corporate Events industry.
• 5 years of experience as a Project Manager required.
• 3 year of Supervisory experience preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.
• Physical fitness and stamina to handle the demands of event set-up and tear-down, truck loading, etc.