Implementation Business Analyst

Implementation Business Analyst

The Implementation Business Analyst (BA) has the responsibility of providing excellent results for both client facing projects as well as internal projects. The Implementation Business Analyst interacts daily with other Client Engagement team members, software engineers, client experience specialists and is the primary contact for the customer during the implementation lifecycle. The Implementation BA is responsible for relationship building with clients during the implementation phase of projects. The Implementation Business Analyst reports to the BA Team Manager.

Essential Functions

• Leads or participates in and manages client-facing application implementations
• Analyzes client documentation to understand data, configuration needs and business logic in order to write business specifications with an end goal of a clean implementation conforming with internal system processing frameworks
• Translates any requirements identified as non-standard in system behavior into internal requirements for new features
• Supports the overall project as needed in project management activities
• Contributes to business process analysis and design, testing, deployment planning and execution, and training development and delivery activities
• Performs informal training to customer user groups on use and maintenance of software
• Develops expertise related to the healthcare industry and the client solution
• Other duties as assigned by management

Education Required

• BA/BS in business or related field, or equivalent combination of education and work experience

Knowledge & Experience

• 5 years of hands on experience with complex systems
• 5 years of experience with standard software development lifecycle methodologies
• Demonstrated ability to document business and technical specifications
• Broad working knowledge of enterprise systems including: SQL, MySQL and Java
• Experience with defining graphical user interface rules and behavior
• Strong competency with standard MS Office applications

Personal Attributes

• Excellent verbal and written communication as well as organizational and interpersonal skills
• Ability to work with application developers on a peer-peer basis
• Ability to handle multiple concurrent assignments without impacting quality of deliverables
• Ability to lead projects and work independently with minimal direction or supervision and be able to identify risks that require escalation
• Strong attention to technical detail
• Strong troubleshooting skills and a tenacious approach to issue resolution
• Strong and effective communication to both business and technical resources
• Ability to excel in a dynamic, high growth environment

Physical Demands

• Must be able to sit at a desk 80 percent of the time
• Must be able to occasionally move about the office to access file cabinets
• Must be able to operate a computer and other office products
• Must be able to frequently communicate via telephone and in meeting rooms

Clarity is an Equal Opportunity Employer