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Academic Progress Coordinator

Clark State College
Springfield, OH Full Time
POSTED ON 3/12/2024

Description

With the assistance of Clark State’s Assistant Director of Retention Services, the Academic Progress Coordinator is responsible for supporting and coordinating day-to-day operations of various learning support services, such as tutoring and academic coaching. The Coordinator is also a primary member of the Academic Engagement Program that is designed to provide direct case management for an assigned cohort of first-time college students and those on Academic Intervention (formerly known as probation). Duties include coordinating a team responsible for planning, implementing, and assessing in-person and asynchronous orientations for students in transition. Clark State is committed to trauma-informed approaches to education and this position remains a core member of a team tasked with developing, strengthening, and evaluating trauma-informed initiatives. The Coordinator will be the primary point person for learning support by hiring and managing student employees trained to direct students to appropriate resources. Work schedule will be primarily in Beavercreek, but will require planned travel to other locations as needed.

The Academic Progress Coordinator role is supported by Clark State’s Title III grant related to trauma-informed services. This position will remain at Clark State, even when the lifespan of the grant has ended.

ESSENTIAL DUTIES AND RESPONSIBILITIES


1.
Coordinate a team to develop, implement, and assess in-person and asynchronous orientations that uses active learning techniques designed for students in transition (i.e. New Student Orientation, Academic Engagement Program Orientation, recruit back campaigns, etc.).

2.
Serve as the point person for supplemental programs like Tutoring and Academic Coaching by marketing in-person and online services, responding to inquiries, and connecting students to appropriate resources.

3.
Directly support an assigned cohort of students in their first semester or on Academic Intervention by providing one-on-one case management to increase engagement and retention.

4.
Recruit, hire, train, and supervise student employees responsible for answering phone calls and greeting visitors at the Beavercreek location by keeping them informed of existing resources and processes.

5.
Use systems like Colleague, Slate, and Microsoft Excel to identify target student populations needing additional support.

6.
Use systems like Blackboard, Microsoft Word, and Microsoft PowerPoint to design accessible resources to be used in both in-person and online learning environments to help students, staff, and faculty understand what resources are available and information on how to increase student success.

7.
Use trauma-informed practices by collaborating with and referring students to the Office of Student Support, Counseling Services, Accessibility Services, and Career Services to address equity gaps caused by systemic marginalization of various populations.

8.
Ensure data is entered and assessed, using various systems, in a timely and accurate manner to provide utilization reports, identify populations, and measure program effectiveness.

9.
All other duties assigned by supervisor.


SUPERVISORY RESPONSIBILITIES
  • Student employees, as appropriate

EDUCATION and/or EXPERIENCE
  • Bachelor’s degree or three to five years’ experience with academic support, intervention, and case management at the college level
  • Proven experience with developing a support program preferred
  • Experience teaching or facilitating workshops using active learning about topics such as metacognition, emotional intelligence, and self-regulation preferred

SKILLS AND ABILITIES

The position requires human relations skills evidenced by: (A) the ability to provide leadership of a student support program; (B) the ability to delegate and to hold others accountable in a way that instills confidence and self-respect; (C) sensitivity to the needs of students; (D) the ability to represent the College and the school to the external community in a positive light; (E) a personal orientation to the process and skill in the management of participatory decision making; and (F) the ability to work effectively in a diverse, multi-cultural environment.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals, Ability to effectively present information and respond to questions from managers, faculty, and students.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work is performed in an office-like environment with a minimal amount of noise.
Please provide at least three professional references. Personal references will not be contacted.

Salary.com Estimation for Academic Progress Coordinator in Springfield, OH
$53,539 to $78,537
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